5-7 years of experience in SaaS procurement or vendor management.
Proficiency with SaaS management tools like BetterCloud, Torii, or Zylo.
Strong financial literacy for cost analysis and budgeting.
Deep knowledge of EULAs, GDPR/CCPA, and contract renewal terms.
Expertise in using advanced Excel or BI tools for analytics.
Proven negotiation skills with a track record of achieving favorable contract terms.
Exceptional attention to detail in managing multiple licenses.
Responsibilities
Monitor and manage SaaS license utilization to identify and eliminate unused subscriptions.
Serve as the primary point of contact for vendor negotiations and relationships.
Conduct internal audits to ensure compliance with software licensing laws and avoid penalties.
Automate the onboarding and offboarding processes for SaaS licenses through management platforms.
Collaborate cross-functionally with Finance, IT/Security, and Operations to align technology and budgeting needs.
Benefits
Opportunity for professional development and training in SaaS management.
Flexible work environment with potential remote options.
Access to cutting-edge SaaS management tools and resources.
Engagement in strategic decision-making processes that impact the organization.
Collaborative culture with cross-departmental interactions.
Full Job Description
We are looking for an MSP Procurement & SaaS Licensing Specialist whois responsible for the end-to-end lifecycle of technology assets. This includes sourcing vendors, negotiating master service agreements (MSAs), and managing the ongoing "true-up" and "true-down" of SaaS licenses for both the MSP and its clients. Key Responsibilities
SaaS Spend Management: Monitor license utilization across the organization to identify "shelfware" (unused software). You will be the gatekeeper against redundant subscriptions.
Vendor Relations & Negotiation: Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco). Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
Compliance & Audit: Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
Lifecycle Automation: Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
Cross-Functional Collaboration: Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).
Required Skills & Qualifications Hard Skills
SaaS Management Tools: Proficiency in platforms like BetterCloud, Torii, or Zylo.
Financial Literacy: Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
Contractual Knowledge: Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
Data Analytics: Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.
Soft Skills
Negotiation: The ability to push back on vendors and secure better margins for the MSP.
Detail Orientation: Tracking expiration dates for hundreds of diverse licenses simultaneously.
Strategic Foresight: Predicting how a shift in technology (like AI integration) will change license costs in 12-24 months.
