2+ years of reverse mortgage experience in a call center environment preferred
Exceptional written and verbal communication skills
Responsibilities
Conduct daily and weekly training sessions and call reviews
Screen, interview, and hire new team members
Manage lead conversions and track performance metrics
Oversee a pipeline of loans to ensure timely closings
Coach and motivate the sales team
Assist upper management in expanding the HECM department
Benefits
Accrued vacation hours based on years of service
40 hours of paid sick time after 90 days
9 paid holidays plus 1 cultural celebration day
Multiple PPO and HDHP medical plans available
Dental and vision coverage included
Company-paid life insurance
401K with generous employer match
Optional benefits like life insurance, FSA, and pet insurance
Free legal services offered
Employee loan program available
100% remote work opportunity
Full Job Description
The Work:
At Mutual of Omaha Reverse Mortgage, Assistant Sales Manager/Team Leader is responsible for managing 8-12 reverse mortgage Loan Officers backed by an unstoppable marketing machine with LEADS, LEADS, LEADS. The Sales Manager will assist the team to hit their Daily/Weekly/Monthly metrics as provided by Mutual of Omaha Mortgage.
Job Duties:
Daily/weekly trainings and call reviews
Screening, Interviewing and Hiring team members
Managing lead conversions and metrics
Managing a pipeline of loans and ensuring they close in a timely manner
Coaching and motivating the team
Assisting upper management in growing the HECM department
Qualifications:
Would consider a loan officer with at least 2 years of reverse mortgage experience in a call center environment
Exceptional written and verbal communication skills
Base pay is roughly 70K + Bonus. Can be up to 100K+ with bonus opportunities.
We offer an extensive compensation package. Benefits include:
Vacation - Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
401K with a generous employer match
Additional Benefits including - Optional Life, FSA, Pet Insurance etc.
