Lemonade Inc. offers renters' insurance, homeowners' insurance, pet insurance and term life insurance in the United States as well as contents and liability policies in Germany, and the Netherlands, and renters insurance in France. The company is based in New York City. It has approximately 1 million customers and 70% of its customers are under the age of 35. The company is registered as a public benefit corporation and has a stated mission of ‘transforming insurance from a necessary evil into a social good." Its business plan includes annually giving a portion of its underwriting profits to a nonprofit organization chosen by each customer upon signup. Lemonade uses artificial intelligence and chatbots to process claims.
In a 2020 study of customer satisfaction, J.D. Power ranked Lemonade as the highest among renters' insurance carriers.
Highest paying job titles at Lemonade, Inc. include Director, Customer Experience, Counsel, and Claims Manager