The Mobile Integrated Healthcare (MIH) Manager provides both clinical and administrative leadership for the Mobile Integrated Healthcare program. This role is responsible for delivering direct patient care in community-based settings while also overseeing program operations, quality initiatives, staff development, and strategic growth. The Manager serves as a clinical resource and leader, ensuring high-quality, patient-centered care for high-risk populations while advancing organizational objectives related to population health, care coordination, and healthcare utilization management.
Responsibilities
- Direct and oversee daily operations of the Mobile Integrated Healthcare program.
- Develop, implement, and evaluate program goals, workflows, policies, and strategic initiatives.
- Monitor operational performance, service utilization, productivity, and key performance indicators to ensure program effectiveness and alignment with organizational objectives.
- Provide clinical leadership and oversight for MIH staff and patient care activities.
- Ensure compliance with clinical protocols, standards of care, regulatory requirements, and accreditation standards.
- Review clinical outcomes, patient safety events, and quality metrics; implement corrective actions and performance improvement initiatives.
- Collaborate with medical directors and interdisciplinary teams to optimize patient care delivery.
- Facilitate transitions of care and population health initiatives targeting high-risk and vulnerable patient populations.
- Collaborate with healthcare providers, hospitals, post-acute facilities, community agencies, and other stakeholders to support integrated patient care.
- Foster employee engagement, professional development, and a culture of accountability and excellence.
Experience Required
6-10 years required, experience in advanced life support (ALS) environment as a paramedic or RN
Experience in Mobile Integrated Healthcare (Community Paramedicine) system preferred
Skills/Qualifications
Communication-Ability to communicate with patients, visitors and coworkers required
Bi-lingual English/Spanish skills preferred
Education Requirements
High School/GED required
Bachelor's Degree required in Emergency Medical Services, Nursing, Business, or health care related field
License/Certification Requirements
NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN), or eligible for NJ reciprocity.
NREMT-Paramedic preferred.
Community Paramedicine Certification (CP-C), obtain within 1 year of hire
BLS, ACLS, and PALS or EPC, or PEPP upon hire
Special Requirements
Full time, 40 hours a week
Salary Min ($)USD $41.00
Salary Max ($)USD $70.00
