GENERAL SUMMARY: The MMA Coach is responsible for ensuring a positive customer experience. Coaches are responsible for delivering great member service, Private Training and achieving Supplement revenue. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics
Sell and Conduct Private and Small Group Training with Members.
Assist members and encourage member involvement in private training.
Ensure accurate administration of client programs, supplement purchases, measurement tracking and workout programs. Arrives on time, prepared and attentive for training appointments.
Assist in all revenue generating activities such as complimentary workouts, supplement booths, body fat tables, seminars, and workshops.
Sell training sessions, execute an effective prospecting strategy, conducting guest tours, and responsible for completing sales of when needed through the Turn-Over process.
Responsible for achieving personal monthly revenue objectives and minimum standards set forth by the Company with regards to Private Coaching and Supplements.
Perform "Starter Sessions" and prospecting activities.
Member Experience
Focus on changing lives through Service, Science and Sales.
Be a brand ambassador of UFC Gym and its "Train Different" philosophy.
Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
Conduct safe and effective private MMA training sessions.
Maintain the organization and neat presentation of the fitness floor and training spaces at all times.
Miscellaneous
Follow all policies and procedures regarding payment transactions.
Follow all guidelines in the UFC Gym Employee Handbook.
Document daily workouts for liability (adherence to national certification standards).
Be knowledgeable of club facility and services.
Adhere to agree upon schedule set forth by the MMA Manager.
ORGANIZATION RELATIONSHIPS: The MMA Coach will report directly to the MMA Manager. Duties requireinteraction with all club members and employees.
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
In depth knowledge of Private Training techniques from assessment to program design.
Possess a working knowledge of the dotFIT program and software.
Must be able to adjust and operate all Fitness Equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills.
Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude.
Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
Understands and follow oral and written instructions.
Communicates clearly and concisely.
Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
Experience operating office equipment such as computers, calculators, fax and photocopiers.
Must be computer proficient with basic skills in Word and Excel.
Ability to work, setup and execute successful weekends.
Extroverted/Self motivator/Customer service minded.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Required Experience:
Current CPR/AED certification.
Certification from organization recognized by UFC Gym and/or Pro-Am fight background.
High school diploma or general education degree (GED).
4-year degree in a related field recognized by UFC Gym (preferred).
Current DotFIT certification (preferred).
Minimum 1 year of related experience.
TrustLine Certified.
LiveScan clearance.
State specific certifications may be required.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand.
Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting & prolonged standing and walking. Must be able to frequently lift and /or moves up to 45+ pounds.
Benefits:- Employee discounts
- Free uniforms
- Health insurance for eligible employees
- Opportunity for advancement
- Training & development
Benefits:- Bonus based on performance for eligible employees
- Competitive salary
- Dental insurance for eligible employees
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance for eligible employees
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance for eligible employees
- Wellness resources
Compensation: $35.00 - $65.00 per hour
