Bachelor's degree in business administration or related field, or equivalent experience
2-4 years of project management experience
PMI or PMP certification preferred
Bilingual in Korean and English (speaking, reading, writing) required
Hands-on experience with Jira administration and AI tools
Responsibilities
Build and administer Jira projects, workflows, and dashboards for AI initiatives
Own the intake process for AI tool requests and triage tickets
Track project milestones, dependencies, and risks, escalating blockers
Run project ceremonies like sprint planning and status reviews
Write and maintain documentation in Confluence or similar platforms
Produce reports on project status and adoption metrics
Work with cross-functional teams to gather requirements and create roadmaps
Benefits
Medical Insurance (Health, Dental & Vision)
401(k)
Paid Time Off
H1B/Green Card Sponsorship for qualified employees
Hands-on experience at global industry leader Samsung
Opportunities for career advancement
Full Job Description
[Position Overview]
Job Title: Korean Bilingual Project Manager - Jira Administration & AI Enablement
Education: Bachelor's degree in business administration or a related field, or equivalent practical experience
Experience: 2-4 years of project management experience; PMI or PMP certification preferred
Job Type: Full-Time, Hourly
[Location]
Mountain View, CA (fully onsite)
[Benefits & Perks]
Medical Insurance (Health, Dental & Vision)
401(k)
Paid Time Off
H1B/Green Card Sponsorship for qualified employee
Hands-on experience at global industry leader Samsung
Opportunities for career advancement
[Summary]
Drive AI enablement at Samsung by building and administering the Jira projects, workflows, and dashboards that power AI tool adoption
Own the intake process for AI tool requests, triaging tickets and routing work to the right owners
Run project ceremonies, track milestones and risks, and report project status and adoption metrics to leadership
Create clear documentation, training, and communications that help employees adopt new AI tools
Top skills: Jira, Process Improvement, Product Roadmapping; Korean/English bilingual communication required
[Duties and Responsibilities]
Build and administer Jira projects, boards, workflows, custom fields, and dashboards that support AI enablement initiatives
Own the intake process for AI tool requests and enablement work, triaging incoming tickets and routing them to the right owners
Track project milestones, dependencies, and risks, escalating blockers before they affect delivery timelines
Run recurring project ceremonies such as sprint planning, backlog grooming, and status reviews, and capture clear action items from each
Write and maintain documentation in Confluence or an equivalent platform, including runbooks, how-to guides, FAQs, and onboarding material for AI tools
Produce reporting for leadership on project status, adoption metrics, and enablement outcomes
Work with cross-functional stakeholders to gather requirements and convert them into well-scoped tickets and roadmaps
Standardize templates, naming conventions, and documentation practices so knowledge stays findable and current
Coordinate training sessions, office hours, and internal communications that support AI adoption
Support change management for new AI tool rollouts, including communication plans and adoption tracking; audit and retire stale documentation
[Skills & Qualifications]
Hands-on experience administering Jira, including workflow configuration, permissions, automation rules, and dashboard and report building
Proven experience coordinating technical projects with distributed, cross-functional teams
Strong technical writing skills, with examples of documentation, runbooks, or process guides written for mixed technical and non-technical audiences
Working knowledge of Confluence or a comparable knowledge management platform
Familiarity with AI and LLM-based tools and the practical questions employees ask when adopting them
Comfort with Agile practices such as sprints, backlogs, and estimation, without being dogmatic about any single framework
Highly organized and able to manage multiple priorities and meet deadlines in a fast-moving environment
Strong communication skills and the ability to convey technical concepts to non-technical stakeholders
Bachelor's degree in a related field, or equivalent practical experience; 2-4 years of experience; PMI or PMP certification preferred
Bilingual in Korean and English (speaking, reading, and writing) required
