EMPLOYER: MOXIES Restaurants Ltd.
LOCATION: Support Centre, Vancouver, BC
EMPLOYMENT TYPE: Full-Time
COMPENSATION RANGE: $85,000 - 100,000
BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks.
The Team & RoleOur Marketing team is the pulse of our brand. We love solving challenges, sharing unforgettable stories, creating the vibe beyond our 4 walls and of course enjoying delicious food and refreshing drinks. Reporting to the Senior Director, Marketing & Brand, you will manage two of Moxies' most important revenue streams across Canada and the US: gift cards and takeout and delivery. You will build the national campaign calendar for both, manage our third-party delivery partnerships including Uber Eats and Skip, and work with Operations to grow sales while protecting the guest experience and the brand
Duties and Responsibilities- Own the national Gift Card program and calendar across Canada and the US, including peak periods (holiday, Mother's Day, Father's Day) and bonus card promotions.
- Track sales, redemption, and program performance, and recommend improvements.
- Grow corporate and bulk gift card sales/
- Manage relationships with third-party delivery partners, including advertising on platform, promotional commitments and co-funded campaigns.
- Build the delivery promotional calendar, balancing partner requirements with margin and brand positioning.
- Partner with Operations and Culinary for third-party delivery promotions and campaigns.
- Bring franchise partners along with communicating plans, results, and the rationale behind promotional participation.
- Own KPIs including take-out and delivery sales mix, order volume, average order value, promo ROI, and gift card sales.
- Manage the national program budget, including quarterly reconciliation.
- Deliver concise post-campaign reports that shape plans.
- Brief and collaborate with internal teams (email, social, web, menus) and agencies to bring campaigns from concept to market.
- Contribute to the annual strategic plan and budget.
Qualifications- Hands-on experience with third-party delivery platforms or off-premise programs (restaurant, QSR, retail, or CPG).
- Gift card, loyalty, or promotions program experience.
- Comfort with promo economics: discount depth, margin, and incrementality.
- Proven ability to influence stakeholders you don't directly manage, such as franchisees or operators.
- You have 5 to 7 years of relevant marketing, brand, or communications experience.
- You are a project management pro; you're organized and can manage multiple projects with changing timelines and managing numerous campaigns at once is no sweat.
- You are data focused; you collect, analyze and leverage data to continuously optimize.
- You are a self-starter; you relish the opportunity to identify needs and take initiative to act.
- You love the unknown and can adapt to changes, ability to manage multiple priorities.
- You are highly collaborative, fostering relationships with internal teams and external partners.
- You are a great communicator; articulate and confident in front of an audience, including executives, peers, franchise partners and ops teams.
- You are value driven at your core, operating with integrity, honesty, and trust.
- revious restaurant experience is an asset.
Perks- Travel across Canada for new store openings and other brand events.
- Work with the coolest partners: Uber Eats, Skip, Molson and Diageo.
- Some jobs are boring. This one isn't. Attend fun work and VIP industry events.
- Discounts across our family of brands, including MOXIES, Chop Steakhouse & Bar, Shark Club, Denny's Canada, Sandman Hotel, The Sutton Place Hotel, Revelstoke Mountain Resort, Grouse Mountain, and if you like travel, the Dallas Stars and some of the best resorts in the UK & Ireland.
Work & TravelThe candidate must live in Vancouver; you'll work a hybrid schedule out of our Support Center, located on West Broadway. Occasional travel in Canada and the US, approximately 10%, may be required.
About Moxies:Founded in Calgary in 1986, MOXIES is a premium casual restaurant chain that operates 60 locations in both Canada and the US. Our restaurants are both company-owned and franchised operations, located in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, New Brunswick, Nova Scotia, Newfoundland, Texas, Arizona, Massachusetts, DC and Florida. The brand has plans for further expansion across North America, with several new units already in development.
Every MOXIES provides an upscale dining environment where everyone feels comfortable. With an emphasis on stellar service combined with a full-service menu, our guests gather at MOXIES for a delicious and memorable dining experience.
Our menu offers globally inspired flavors made with fresh ingredients and served with a friendly, fun and energetic approach to hospitality. We don't simply hire outstanding people, we build outstanding teams that are recognized industry-wide for their passion, innovation, spirit, creativity, and dedication and named by Forbes as one of Canada's Best Employers. MOXIES attracts the kind of people that make work feel like play; the kind of people who are full of life with a talent for making others feel special. If that sounds like you, please tell us more about yourself and apply now.
