CloudKitchens

Market Manager

CloudKitchens • $106K — $136K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in growth, sales, business development, partnerships, or account expansion roles
  • Bachelor's degree from a top university
  • Proven track record of owning deals from first meeting to close
  • Experience in building and maintaining professional relationships
  • Strong communicator across varied stakeholders
  • Highly organized in managing multiple responsibilities
  • Comfortable with data and basic analytics tools

Responsibilities

  • Support prospecting outreach and convert warm leads
  • Map and prioritize opportunities within the market
  • Own deals through all stages from discovery to onboarding
  • Identify and drive account expansion within existing clients
  • Collaborate with the National Accounts team on growth strategies
  • Provide insights on restaurant selection based on local demand
  • Plan and execute grassroots marketing initiatives

Benefits

  • Medical, dental, and vision insurance with HSA options
  • Company-paid life and short- and long-term disability insurance
  • Pet insurance discount
  • 401(k) plan
  • Health Savings Account (HSA)
  • Flexible Spending Accounts for healthcare and other needs
  • Discretionary vacation days along with 8 paid holidays per year
  • Paid sick time and bereavement leave
  • Paid parental leave
Full Job Description
What you'll doNew Business and Close Wins

SDRs support initial prospecting outreach. Your job is to take warm leads and get them to yes.
  • Map and prioritize office opportunities across your city, tracking building types, employee count, density, and decision maker access
  • Own deals from first meeting through close and beyond: discovery, pitch, proposal, signature, and beyond to onboarding, ensuring a great first picnic lunch.
  • Work with SDRs on territory prioritization and help shape outreach targeting based on your on-the-ground knowledge of the market
  • Run a consultative sales process: understand what each company needs and show them how Picnic fits

Account Expansion (in Partnership with the National Accounts Team)

The National Accounts team owns day-to-day customer relationships, support tickets, and issue resolution. Your role is to drive growth on top of that foundation.
  • Visit existing Picnic locations to understand the on-the-ground experience: what is working, what is not, and what would make employees order more
  • Identify and drive expansion within existing accounts: additional offices, more dining slots, higher participation from employees who have not ordered yet
  • Partner with the National Accounts team to share field observations and flag accounts with growth potential or churn risk
  • Turn happy customers and office admins into referral sources for new buildings and companies

Restaurant Selection Intelligence
  • Partner with the central restaurant team on cuisine selection for your market, taking into account that most Picnic locations are inside large office facilities or towers with specific logistical and operational constraints
  • Bring back local demand signals from the field: which cuisines are underrepresented, what employees in your city actually want, and what works operationally given the building types you are seeing

Local Marketing and Community
  • Plan and run grassroots marketing: flyering, pop-ups, office samplings, POC happy hours, and admin appreciation events
  • Build a robust Picnic community across social, industry channels, and in-person activations
  • Capture competitor moves, building trends, and employee behavior insights and bring them back to the central team


What we're looking for
  • 2 or more years in a growth, sales, business development, partnerships, or account expansion role
  • Bachelor's from a top university
  • Proven ability to run a deal from first meeting through close - you are comfortable owning the full sales motion
  • Demonstrable experience building and maintaining professional relationships
  • Strong communicator, comfortable with executives, building managers, office admins, and community leaders alike
  • Highly organized: able to juggle a live pipeline, field visits, marketing activations, and outreach at the same time
  • Comfortable with data: Google Sheets, dashboards, and basic funnel metrics should not slow you down
  • Self-starter who does not wait to be told what to do

Nice to have
  • Experience at an early-stage startup
  • Background in food, hospitality, real estate, or local community ecosystems
  • Experience working alongside or managing SDRs
  • Event planning or grassroots marketing experience
  • Familiarity with CRM tools or operations platforms


What else you need to know

This role is based in our San Francisco office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $106,000 - $136,000 per year.

Add'l Incentive Compensation: Individuals can earn an estimated annual incentive compensation range of $31,000 - $42,000 when meeting performance expectations. Actual incentive compensation varies based on individual sales performance and targets.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About CloudKitchens

CloudKitchens is a technology company that provides a platform for restaurants to operate delivery-only kitchens. The company's platform allows restaurants to expand their delivery reach without the need for additional physical locations, while also providing real-time data and analytics to optimize operations. CloudKitchens was founded in 2016 by Travis Kalanick, the co-founder of Uber, and is headquartered in Los Angeles, California.
Learn more about CloudKitchens
Size
1,000 employees
Industry
Founded
2016

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