As a Market Leader in Operations, you9ll lead 8-12 restaurants generating over $30M in annual revenue - and guide hundreds of Family Members (employees). You9ll serve with heart, move the brand forward boldly, and build a culture where people grow and win as one.
Your Recipe for Impact - What You9ll DoYou9ll bring Whataburger9s vision to life across your market. You9ll lead multi-unit operations by setting performance expectations, driving operational excellence, and ensuring each restaurant delivers outstanding guest and Family Member experiences. You9ll Make a Difference through strategic planning, problem-solving, and guiding Operating Partners to meet and exceed goals.
You9ll Serve with Heart by coaching and developing leaders at all levels - using a teaching-driven, relationship-first approach to build capability, confidence, and cultural strength. You9ll Win as One through strong partnership and influence, collaborating across teams to execute company initiatives and maintain alignment with brand standards.
And you9ll Move Forward Boldly by identifying opportunities, initiating change, and inspiring teams to adapt quickly in a fast-moving environment. You9ll model Whataburger9s values daily and set the tone for operational discipline, accountability, and a strong people-first culture.
Day-to-Day Ingredients - Responsibilities- Lead strategy and performance
- Own market P&L, growth, and operational excellence
- Role model, develop and coach inspirational leadership to uplift teams and elevate performance
- Champion guest experience and food quality at scale
- Cultivate a culture where Family Members thrive and grow
- Serve as a brand ambassador in your communities
What You Bring to the Table - Must-Have Experience- 8+ years of multi-unit leadership in the QSR or hospitality industry
- Demonstrated skill in influencing, coaching, communication, and change leadership.
- Strong capability in strategic planning, prioritization, time management, and decision-making.
- Experience analyzing sales, labor, food safety, and operational metrics.
- Bachelor9s degree or equivalent experience.
- Experience developing talent pipelines and succession plans.
- Background in high-growth, multi-state, or franchise operations.
- Advanced proficiency with operational systems, reporting tools, or portfolio management.
The Sauce - Pay & Perks- Very competitive salary + bonus
- Company Vehicle
- Health, dental, vision, and 401(k) with $1/$1match up to 4%
- Generous PTO benefits
- Leadership and development programs
- A high-impact role in an iconic brand that9s just getting started
Where & How You9ll Work- Multi-unit market oversight - must be able to travel both locally and long distances (including air and overnight travel), to worksites, meeting sites, and other locations
- Full-time, flexible hours (some nights/weekends)
- Must be able to report to work timely and as required by operational/business needs
- Must possess a valid driver9s license, submit to releasing a Motor Vehicle Record check that adheres to the Whataburger standards
- No conflicting business ownership interests
What It Takes, Physically- Must be able to lift up to 15 pounds
- Must be able to stand and sit for extended periods of time
- Must be able to read (reports, e-mails, menu board, receipts, etc.)
- Must be able to use computers, telephones, and office equipment
Why Whataburger?- Lead a $30M+ region and impact hundreds of family members (employees)
- Be part of a brand where internal promotion is served up as much as our #1 Whataburger
- Shape a legacy that9s still growing - with you at the table
