Wilhelmsen Port Services is seeking an experienced and customer-focused
Maritime Logistics Manager to oversee the transportation, storage, customs clearance, and delivery of vessel spares, equipment, and packages supporting vessels calling Houston and other U.S. ports.
This role serves as the key point of contact for logistics operations, ensuring shipments are handled safely, efficiently, and in compliance with customer requirements and regulatory standards.
The ideal candidate has strong logistics and supply chain experience, excellent customer service skills, and the ability to coordinate multiple time-sensitive shipments within a dynamic maritime environment.
Main Responsibilities- Manage daily logistics operations involving vessel spares, packages, equipment, and related shipments.
- Coordinate receipt, storage, transportation, and delivery of materials to vessels, terminals, warehouses, and customer locations.
- Oversee domestic and international inbound and outbound shipments.
- Ensure timely handling of urgent and critical deliveries to minimize vessel delays.
- Monitor shipment status and provide proactive updates to customers and internal stakeholders.
- Coordinate deliveries based on vessel schedules, terminal requirements, and port restrictions.
- Manage customs clearance activities in collaboration with customs brokers and regulatory authorities.
- Ensure compliance with U.S. Customs requirements and applicable import/export regulations.
- Review and maintain shipping documentation, including invoices, packing lists, airway bills, bills of lading, and delivery receipts.
- Serve as the primary point of contact for customer inquiries related to vessel logistics and spares delivery.
- Investigate and resolve shipment discrepancies, service issues, and customer concerns.
- Build and maintain strong relationships with customers, vendors, freight forwarders, trucking companies, warehouses, and customs brokers.
- Negotiate transportation, storage, and handling rates while maintaining service quality.
- Monitor vendor performance and identify opportunities for cost savings and process improvements.
- Develop efficient shipment tracking, handling, and delivery processes.
- Maintain backup logistics providers to support urgent and after-hours operational needs.
Preferred Qualifications- Experience supporting maritime, shipping, port agency, or vessel operations.
- Knowledge of U.S. Customs and Border Protection (CBP) regulations.
- Experience handling vessel spares-in-transit shipments.
- Familiarity with hazardous materials shipping requirements.
Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.
Must be eligible to work in the US.
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