Manager, Utilities Services

Job Title
Manager, Utilities Services

Agency
Texas A&M University

Department
Utilities & Energy Services

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Job Description

What We Want

The Manager of Utility Services provides management and leadership to service teams to purchase, operate, maintain, and provide support for utility systems and associated plant, water, wastewater, electrical and distribution infrastructure. The position is responsible for the implementation of engineering studies, the delivery of projects, and technical support to UES operations.

Essential Tasks and Duties:

Project Delivery and Capital Program Oversight

• Oversees project management for UES capital, capital renewal, and major maintenance projects, and for utility scope within new construction and renovation projects, from planning through closeout and turnover.
• Oversees the implementation of engineering studies, ensuring study recommendations are carried forward into scoped, funded, and executed work.
• Monitors and controls project schedules and budgets across the assigned portfolio; identifies variances, reports status to management, and initiates corrective action.
• Monitors Board of Regents and other institutional approval and reporting schedules, and maintains awareness of required project implementation dates, to ensure design, approval, and procurement processes begin at the proper time to meet the appropriate approval process deadlines.
• Maintains oversight of previously executed and in-progress project commitments, including warranty, closeout, and documentation obligations.

Supervision

• Oversees supervision of outside contractors providing service work and personnel on assigned jobs. Organizes, supervises, provides direction, and trains subordinates. Manages funding/budget issues for subordinate operations.
• Advises management on operational planning including resource hiring and development, financial forecasting, budget performance monitoring, and issue resolution planning.
• Manages or advises on hiring, training, development, and annual performance reviews of staff. Hires strategically to build long-term technical and leadership capacity within the group. Manages employee performance in a positive, effective manner to ensure the success of the team.
• Provides guidance, leadership, and supervision for department staff. Ensures schedules are maintained and work proceeds in accordance with requirements and customer expectations.
• Develops, delivers, or arranges technical training for UES staff to strengthen technical and project management capabilities.

Evaluation

• Reviews and evaluates plant and unit performance. Ensures that services are meeting safety/environmental, reliability, and efficiency targets at all times.
• Contributes to a safe working environment by reporting accidents and unsafe working conditions, use of proper personal protective equipment, and by following safety procedures outlined in safety guidelines.
• Identifies capital improvements necessary for regulatory compliance. Establishes quality standards for subordinate operations. Serves as primary interface with regulatory agencies.
• Oversees technical troubleshooting and root cause analysis in support of plant maintenance, reliability and operations, water systems, and utility distribution lines. Directs corrective action and escalates issues that require engineering study or capital investment.

Customer Service

• Ensures that communications to customers both internal and external to the organization are responsive, respectful, professional, and solution-oriented.

What You Need to Know

Salary: Compensation will be commensurate based on the selected candidate's education and experience.

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience:

• Bachelor's degree in applicable field or equivalent combination of education and experience.
• Five years of related experience in utility systems including project management, engineering analysis and design, professional services and construction contracting, construction and operation of utility systems, and regulatory compliance, including related supervisory experience.

Required Licenses and Certifications:

• Valid Class "C" driver's license or ability to obtain one within 30 days of employment.

Preferred Qualifications:

• Bachelor's degree in Civil, Electrical, or Mechanical Engineering,
• Ten years of related experience in utility systems.
• Project management certification.

Knowledge, Skills, and Abilities:

• Knowledge of word processing, spreadsheet, and database applications
• Excellent verbal and written communication skills.
• Ability to travel for conferences, vendor visits for equipment check out, and other university plant visits.
• Strong organizational and project management skills.
• Ability to deliver presentations to various audiences.
• Ability to interpret engineering studies, construction documents, specifications, and project schedules.
• Ability to manage multiple concurrent projects and competing priorities against fixed schedule and budget constraints.

Physical Requirements:

• Ability to lift and move heavy objects.

Other Requirements and Factors:

• Ability to maintain the security and integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system or water treatment system
• This position is security sensitive.
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU regulations and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.
• (If applicable) This position allows alternate work location per TAMU guidelines.
• Works to cover shifts, or take emergency call, on evenings, weekends, and holidays as required.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.