Manager, Student HousingTracking Code: req2272
Faculty/Department: Office of the Deputy Provost
Number of Positions: 1
Appointment Type: Full-Time Continuing
Hours of Work: 35 hours per week
Non-Union Hiring Zone: Job Level 10 - $91,413 - $114,266
Posting Date: October 14, 2026
Closing Date: October 27, 2026 (11:59 pm EST)
Job Summary: The Manager, Student Housing, leads in the planning, delivery and assessment of programs and services that contribute to a holistic student housing strategy, which aligns with institutional priorities for student success, engagement, and well-being. The role fosters safe, inclusive, and supportive living environments while integrating Ontario Tech University's student housing partnerships with the university's broader student engagement and support strategies to deliver a cohesive, holistic student experience.
Responsibilities/accountabilities: Partnership & Contract Management
- Provides oversight of residence partnerships and housing contracts to support Ontario Tech's student engagement and community-building objectives.
- Acts as the primary liaison with Campus Living Centres (CLC) and other housing partners, ensuring operational alignment, service quality, and accountability through ongoing monitoring of agreements, budgets, and performance metrics.
- Supports contract negotiations and partnership development, while collaborating with Legal and Finance to ensure compliance, fiscal stewardship, and effective risk management.
- Proactively identifies and resolves operational and student experience issues within residence facilities in partnership with CLC and other university stakeholders (Student Mental Health, Security, Campus Safety, etc.)
Student Experience & Engagement
- Leads the development of an inclusive and engaging student housing experience portfolio that promotes belonging, equity, student leadership, and overall well-being.
- Collaborates with CLC, Student Engagement and Equity, the Student Union, Student Mental Health, Teaching and Learning, Careers, and other campus partners to design and deliver -programming that promotes positive social change and encourages an accessible, equitable, diverse, and inclusive campus culture.
- Establishes effective communication and referral pathways between residence life staff and campus services and oversees feedback mechanisms to drive continuous improvement.
- Provides guidance to residence staff in applying restorative practices, student conduct education, and proactive, early intervention approaches to support student success that are aligned with university strategies, policies and procedures.
Operations & Oversight
- Provides insight to residence functions, including occupancy planning, room assignments, and billing processes, in collaboration with Campus Living Centres.
- Ensures equitable and appropriate housing accommodations for diverse student populations, including international students, varsity athletes, Indigenous learners, and students requiring accessibility supports.
- Contributes to campus crisis response and emergency management efforts in partnership with Security, Health & Safety, and housing partners, while promoting best practices in residence safety, community standards, and inclusive living environments.
External & Community Relations
- Leads external and community engagement initiatives related to student housing by building partnerships with off-campus housing providers, municipal stakeholders, and local organizations to expand safe, affordable, and equitable options.
- Oversees Ontario Tech's off-campus housing programming, resources and supports, ensuring accessible and current information for students.
- Represents the university on local and provincial housing committees, advocating for student needs and sustainable housing policies, and maintains active relationships with housing professionals across Canada to share best practices and emerging trends.
Strategic Leadership & Reporting
- Provides strategic leadership and data-informed reporting to support effective decision making in the student housing portfolio.
- Delivers regular updates on occupancy, student satisfaction, and financial performance to senior leadership, and contributes to the university's long term housing strategy, including capital planning, affordability initiatives, and demand forecasting.
- Leads or supports initiatives that advance accessibility, sustainability, and community engagement, while ensuring housing data, reporting, and assessment are aligned with institutional student experience frameworks and outcomes.
Required Skills: - Proven ability to build inclusive and student-centered communities.
- Exceptional communication, negotiation, and conflict resolution skills.
Required Knowledge: - Strong understanding of the Ontario housing market, post-secondary environment, and diverse student needs.
Required Education: - Completion of a University Program consisting of Four Academic Years
- Completion of an honours University degree program in a field of study directly related to the requirements of the job.
- An equivalent combination of education and related experience may be considered.
* Verification of Academic credentials may be required
Required Experience: - Five to seven years of progressive experience or a combination of the following; student housing, residence life, property management, and/or student affairs leadership.
- Demonstrated experience managing third-party service contracts, budgets, and stakeholder relationships.
How to Apply:Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until October 27, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.
Job Location: Oshawa, Ontario, Canada
Expected Start Date: 12/7/2026
