Position Summary
Management accountability and decision-making authority for determining the strategies, interventions and activities that will be effective and appropriate to further enable the capability of the function. Accountable for ensuring performance of the program in accordance with goals and stewardship responsibilities. Communicates key management decisions and informs department leadership of issues affecting program and system performance effectiveness. Facilitates development of and adjustments to work plans, work processes, budgets, staffing levels, and other resources needed to deliver services that meet expectations of the program. Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. Ensures that policies, procedures and practices are operationalized to support safe, reliable care, regulatory compliance, and fosters a continuous learning culture. Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction. Has oversight of quality programs such has infection prevention, regulatory compliance, performance improvement and/or patient safety. Key liaison between the leadership teams and staff of the health care facility and programs.
Responsibilities
Communicates expectations, assigns accountabilities, and measures performance against expectations.
Provides direction, recognition and counseling to staff.
Identifies, coordinates and adjusts resources as needed.
Collect, analyze and communicate data and reports to key stakeholders.
Monitors and ensure adherence to policies and procedures through systematic review or audits.
Ensures effective operations and support for compliance with applicable governing, regulating and accrediting bodies, licensure, laws and regulations.
Plan and manage cost effective use of staff and resources in meeting organizational needs and services.
Evaluate and continuously improve service delivery through data collection, planning and implementation to meet organizational needs.
Demonstrates strong independent judgment and analytical skills to recommend improvements/changes in process.
Minimum Requirements
Bachelor's degree is required- or higher.
Master's degree is preferred
3 to 4 years experience is required.
Preferred Requirements
5-8 years related experience
Experience in data, quality and leading projects
Professional certifications preferred (CPHQ or CPPS)
Pay Range
$83,636 - $121,904
ECU Health
