Job Description
Manager, Program Management in Camarillo, CA
The Manager, Program Management, is responsible for providing cross-functional leadership to ensure the success of complex projects. Leading a team of Program Managers, the manager will identify and mitigate risks, ensure profitability of projects and champion customer satisfaction.
The Senior Manager, Program Management, is part of a leadership team and is able to effectively manage, lead and develop the Program Management team for success, as well as assign work, and problem solve both technically and managerially in a dynamic setting using knowledge of the various businesses, financial and technical activities required for client projects to thrive.
Essential Duties and Responsibilities:
• Directly manage a team of program managers, ensuring that project activities, milestones and deliverables are well planned
• Foster good communication and relationships with other departments to fulfill client deliverables on-time; influencing those that are not direct reports
• Drive adoption and usage of the technical transfer processes and tools to ensure successful transfers from client and other Curia sites
• Support AOP forecasting and ensure completion of invoicing after task completions
• Ensure Planisware, used to create Gantt timelines, risk registers and issue logs for client projects, is up-to-date and correct and utilize the system to assess Portfolio metrics, such as on time delivery
• Work with departmental leads to ensure optimal capacity and project planning, implementing systems-based project management processes where appropriate
• Host onsite visitors and participate in meetings with potential and current clients
• Assign new contracts and/or customers to team members, maintaining workload schedules and projections
• Management of customer projects where required, ensuring a consistent approach through utilization of approved templates and process flows
• Coach the PM team in addition to other groups as appropriate to build talent across the department/site
• Identify and correct issues that hinder the function and success of the Program Managers and their projects; proactively seek out and recommend process improvements
• Work with departmental leaders to advance areas which are highlighted for process improvements
• Ensure timely escalation of potential issues and proposed solutions to line manager and Site Head as appropriate
• Direct and establish the departmental objectives of the Program Management team
• Work as a customer advocate, balancing the needs of the customer with those of the business, as well as ensuring regular and open communications with the customer
• Contribute to Net Promoter Score (customer satisfaction) survey process for Drug Product division and drive improvements in this metric
• Read/interpret SOPs to ensure compliance
• Maintain up to date trainings
• Other duties as assigned
Education and Experience:
Required
• BA/BS Degree in bioscience field or related study with a minimum of five (5) years of relevant related work experience, plus minimum of two (2) years in a team leadership role of professional level individual contributors.
OR
• MA/MS Degree in bioscience field or related study and a minimum of three (3) years of relevant related work experience, plus two (2) years in a team leadership role of professional level individual contributors.
Preferred
• Advanced degree in bioscience field or related study
• PMP certification
• Experience in pharmaceutical/biotechnology industry
Supervisory Responsibilities:
This role is responsible for leading and supporting a team, overseeing day-to-day operations, managing departmental goals, and ensuring adherence to organizational policies and procedures. This role also involves fostering a positive work environment, providing guidance and support to your team members, and evaluating performance to drive continuous improvement and achieve both departmental and organizational objectives.
Other Skills and Abilities:
• Leads with integrity and respect
• Provides guidance, coaching, and mentorship to team members
• Demonstrates business acumen
• Fosters a collaborative and positive work environment
• Champions change
• Coaches and Develops
• Promotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members.
• Demonstrates strong attention to detail
• Comprehensive understanding of Windows-based Microsoft Office applications such as Excel and Power Point
• Must possess excellent communication, leadership and influencing skills
• Ability to provide direction and support to internal and external stakeholders
Other Qualifications:
Must pass a background check
Must pass a drug screen
May be required to pass Occupational Health Screening
Pay range: $143,220 - $170,000
Education, experience, location and tenure may be considered along with internal equity when job offers are extended.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address.
