Apple

Manager, Personalization Product Management, Apple Store Online

Apple$150K — $180K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in product management within e-commerce, with 2+ years of people leadership.
  • Proven experience leading teams of product/program managers to achieve significant outcomes.
  • Skilled in creating long-term technical roadmaps that align with business priorities.
  • Deep technical knowledge for effective solution design and scalable experiences.
  • Experience managing product lifecycle from ideation to delivery with thoroughness.
  • Adept at synthesizing complex information to promote alignment among diverse teams.
  • BA/BS in Computer Science or related technical degree, or equivalent experience.

Responsibilities

  • Lead a high-performing team focused on enhancing customer-facing personalization capabilities.
  • Drive the strategic implementation of advanced personalization technologies.
  • Collaborate effectively with cross-functional teams to deliver seamless customer experiences.
  • Create and execute on multi-year technical roadmaps to meet business goals.
  • Ensure all personalized experiences adhere to privacy standards and guidelines.
  • Leverage data-driven insights to enhance the customer shopping journey.
  • Provide mentorship and development opportunities for team members to improve impact.

Benefits

  • Opportunity to work with cutting-edge personalization technologies.
  • Engagement with a high-performing team in a critical leadership role.
  • Collaboration with diverse teams across Apple to shape customer experiences.
  • Challenging work environment in a fast-paced, innovative company.
  • Focus on professional development and mentoring team members.
Full Job Description
Apple is looking for an experienced, dynamic leader of Product and Program Management to join the Apple Store Online Product Team, with a focus on building personalized shopping capabilities. This team is responsible for delivering experiences and capabilities that help customers discover, evaluate, and purchase Apple products in ways that are trustworthy, deeply relevant, and delightful. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers.

Description

"In this role, you will lead a high-performing team that focuses on customer-facing personalization capabilities that deliver significant commercial value for our organization and represent the future of digital retail. Your team will drive the strategic implementation of cutting-edge personalization technologies that uphold world-class privacy standards, including advanced recommendation engines, dynamic merchandising capabilities, adaptive user interfaces, and personalized lifecycle marketing campaigns that drive customer engagement and revenue growth.

This role will require significant partnership with teams across Apple, including Apple Store Online teams, Machine Learning Engineering, Data Science, Design, and Marketing. Success in this role means delivering timely, relevant, and privacy-conscious personalized experiences for every Apple customer."

Minimum Qualifications

7+ years of product management experience in e-commerce, including direct leadership of complex projects or programs end-to-end, and 2 years of people leadership

Proven track record of leading work across product or program managers, coaching and enabling team members, and empowering them to deliver high-impact results

Experience building multi-year technical roadmaps that align feature, platform, and capability investments to business priorities

Deep technical proficiency, with the ability to contribute to solution design and architecture decisions that produce extensible, operationally scalable experiences or platforms

Proven ability to take high-level concepts through the full product lifecycle - from ideation to detailed planning to delivery - with systematic rigor at each stage

Experience partnering across business, engineering, and design, with a track record of synthesizing complex information into clear narratives that drive alignment and progress

BA/BS in Computer Science or a technical degree, or equivalent relevant professional experience

Preferred Qualifications

3+ years of hiring, developing, and managing product managers

Proven track record building a portfolio of AI-powered digital commerce experiences-bridging design, technology, and machine learning to power seamless user journeys

Experience delivering large-scale personalization, recommendation, or dynamic merchandising systems, defining capability stacks that incorporate privacy-first principles

Expertise in scaling continuous experimentation programs to rigorously test, measure, and improve customer experience and conversion metrics

Proven ability to navigate ambiguity and operate with ease in fast-paced, rapidly evolving environments

Exceptional communicator and collaborator who aligns perspectives, drives accountability, and influences across matrixed teams without direct authority

High self-awareness and humility, with a strong growth mindset and unwavering ownership of team culture and product outcomes

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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