Dignity Health

Manager Patient Safety

Dignity Health$90K — $120K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 5 years of relevant experience in lieu of degree
  • 3+ years in risk management and patient safety
  • 2+ years in a management or supervisory role
  • Expertise in event reporting and root cause analysis
  • Knowledge of healthcare-related laws and regulations

Responsibilities

  • Oversee the Patient Safety Program and ensure compliance
  • Collect, analyze, and report on patient safety data
  • Investigate events and near misses to improve safety
  • Collaborate with claim teams to integrate learnings from claims
  • Coordinate all legal documents related to hospital liability

Benefits

  • Relocation assistance
  • Annual performance-based bonus program
  • Employer-paid retirement contributions
  • No-cost medical benefits for the employee
  • 29 days of PTO accrued annually
Full Job Description
Job Summary and ResponsibilitiesOur ideal candidate will be a Registered Nurse (RN) with experience in patient safety and risk management for a general acute-care Hospital. As our Manager of Patient Safety and Risk at Glendale Memorial Hospital and Health Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met.  You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims, and spearhead the the coordination of all legal documents related to hospital liability.  Benefits and offerings for this position include (plus much more!): • Relocation assistance. • Annual performance-based bonus program. • Annual employer contribution to retirement program (no employee contribution needed). • Medical benefits for the employee at no payroll deduction. • 29 days PTO accrued annually. Job RequirementsRequired Education and Experience:  • Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree. • Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required. Required Special Skills and Training:  • Experience with the event reporting process, root cause analyses, and event investigation/review. • Experience with patient compliant/grievance investigations and prompt resolution. • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks. • Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities. • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities. • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks. • Experience with risk and the implementation of HPI and cause analysis. • Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management. • Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization. Preferred Qualifications:  • Licensure as a Registered Nurse (RN). #LI-DH

About Dignity Health

Dignity Health is a health care provider that operates hospitals and clinics in California, Arizona, and Nevada. The company was founded in 1986 and is headquartered in San Francisco, California. Dignity Health provides a range of services, including emergency care, cancer care, and women's health. The company has over 60,000 employees and is committed to providing high-quality, affordable health care to its patients.
Learn more about Dignity Health
Size
60,000 employees
Industry
Founded
1954

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