Manager, Patient Access

St. Joseph's Health

$80K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare management or related field
  • 5-7 years of experience in a healthcare setting, preferably in a managerial role
  • Strong knowledge of patient access operations and billing practices
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage conflicts effectively
  • Flexibility to be on-call 24/7

Responsibilities

  • Manage and coordinate departmental activities for the Emergency Department
  • Ensure prompt and accurate collection of patient demographic and insurance information
  • Optimize patient flow to enhance overall efficiency
  • Deliver exceptional customer service to patients and their families
  • Facilitate effective communication among patients, physicians, and hospital departments
  • Oversee billing practices to ensure accuracy and compliance

Benefits

  • Comprehensive healthcare coverage
  • Retirement savings plan options
  • Professional development opportunities
  • Flexible scheduling to accommodate personal needs
  • Supportive work environment focused on employee well-being
Full Job Description
Job Description

Responsible for the management and coordination of departmental activities. Main workflow and operations which ensures prompt and accurate collection of patient demographic and Insurance information. Ensures excellent customer service, efficient patient flow, effective communication with patients, physicians and other hospital departments. The primary goals are Patient, Customer, Physician satisfaction and accurate billing practices. This job requires the Manager of Patient Access in the Emergency Department to be on call 24/7.

Qualifications

Responsible for the management and coordination of departmental activities. Main workflow and operations which ensures prompt and accurate collection of patient demographic and Insurance information. Ensures excellent customer service, efficient patient flow, effective communication with patients, physicians and other hospital departments. The primary goals are Patient, Customer, Physician satisfaction and accurate billing practices. This job requires the Manager of Patient Access in the Emergency Department to be on call 24/7.

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