Bachelor's degree in business administration, industrial engineering, operations engineering, mechanical engineering, supply chain, or related field.
7+ years of experience in a distribution, warehouse, or fulfillment center.
Flexibility to work in a multiple-shift operation based on business needs.
Willingness to relocate as required.
Responsibilities
Oversee budget, team development, safety, quality, performance, and customer experience in outbound shipping.
Lead and mentor supervisors and team leads to achieve performance goals and foster positive team dynamics.
Evaluate performance, provide feedback, and ensure accountability among operations managers.
Collaborate with supervisors and team leads to develop and implement improvement plans and quality initiatives.
Manage the full staffing lifecycle, including hiring, performance management, and terminations.
Share best practices across departments and shifts to enhance operational efficiency.
Address issues professionally with management and crew, ensuring fair administration of policies.
Benefits
Comprehensive health coverage.
Financial wellness support.
Personal wellness programs.
Access to various employee perks and resources.
Full Job Description
Job Responsibilities:
Responsible for all budgetary, people development, safety, quality, performance and customer experience for the outbound shipping are of the ShipCenter.
Manage and lead a team of supervisors and team leads; coach and mentor the team to ensure performance objectives are met and build positive crew relations and leadership bench strength within the ShipCenter.
Measure performance, provide feedback, and hold operations managers accountable for their performance and the performance of their departments.
Leverage the supervisors and team leads by brainstorming ideas and rolling them into the creation of improvement plans for the functional area. Drive creation of quality initiatives, process change initiatives, and other lean initiatives to enable functional area and the ShipCenter to meet and exceed business plan.
Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
Ensure that best practices are shared across all departments, shifts (where applicable) and across the network.
Ensure the administration of policies/procedures in a fair and consistent manner. Professionally address issues with the management team and crew members, individually and collectively, utilizing the proper resources.
Work closely with support staff (HR, finance, facilities, safety, IT and other operations managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Qualifications:
Bachelor's degree or equivalent in business administration, industrial engineering, operations engineering, mechanical engineering, supply chain or related discipline
7+ years of experience in a distribution/warehouse/fulfillment center
Flexible with a multiple-shift operation based on business needs.
Must be relocatable.
Preferred Qualifications:
Lean and continuous improvement with experience leading projects to completion. Prior experience within a large sized warehouse
Ability to communicate effectively with all levels of employees.
Ability to analyze information effectively and consistently.
Ability to complete assignments within established timelines.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
About Five Below
Five Below is a discount store chain that sells products that cost up to $5. The company was founded in 2002 by David Schlessinger and Tom Vellios. The company's target market is teenagers and pre-teens, but it also has products for adults. The company has over 1,000 stores in 38 states. The company's revenue has been steadily increasing over the years, and it has been expanding its store count. The company went public in 2012.
