Your Role
Responsible for leading and executing medium to large scale, cross-channel and cross-functional projects, programs, and initiatives in support of strategic growth priorities. The Manager owns assigned work end to end, translating strategy into execution by building clear project plans, driving cross-functional alignment, analyzing data, and supporting executive decision-making. The role spans a broad range of work including process development, systems implementation, and change management, with supply chain as one of several focus areas.
The Manager works independently, leading initiatives from definition through delivery, surfacing escalations to leadership and providing options and justifiable recommendations. This role is ideal for a highly organized, flexible leader who thrives in ambiguity and welcomes coaching.
Your Impact
• Lead assigned initiatives end to end, including analysis, scope definition, project planning, risk and issue management, resource management, progress and status reporting, scheduling, and budget tracking
• Operate independently and use sound judgment, escalating issues and decisions to leadership with clear options and recommendations
• Break down complex and ambiguous business problems into project plans with recommended solutions and workstreams to achieve desired results
• Bring organization and structure to the team's work using project management tools (e.g., work plans, deliverable trackers, issues logs) and best practices
• Prepare and lead project meetings, including status updates, workshops, and kick-offs, with agendas, discussion documents, notes, key decisions, and action items
• Conduct detailed quantitative and qualitative analysis, using tools such as 5 Whys, issue trees, and fishbone diagrams to identify root cause and support recommendations and decision making
• Provide analytical support for business case development including communicating strategic relevance and the execution required
• Lead process design to develop solutions to complex business problems, creating process maps, RACIs, and org designs in Visio or other tools
• Lead change management efforts to ensure successful implementation of process & system improvements, including training, communication, and stakeholder engagement
• Lead presentation development and deliver executive communications to gain required approvals from senior leaders throughout a project
• Influence decision making across multiple leadership levels to gain cross-functional alignment and achieve on-time execution of projects
• Champion change by challenging the status quo and leading new initiatives
• Maintain clear focus on the customer; display an aptitude for continuous improvement in serving internal and external customers
• Build strategic thinking capability through ongoing coaching and thought partnership with leadership, and exposure to senior leaders
• Contribute to team talent by sharing project management best practices and cross-functional knowledge
• Identify and follow through on opportunities for professional development
Click here for benefit details related to this position.
• Bachelor's degree in a business-related field, or equivalent experience
• 5+ years of demonstrated analytical and strategic project experience
• Highly organized with strong project and change management discipline and attention to detail; proven ability to independently lead complex, cross-functional projects and teams from definition through delivery with minimal direction
• Comfortable with ambiguity and changing priorities; flexible and self-directed, able to move work forward without step-by-step direction
• Sound judgment and decision-making; knows when to escalate and brings options and a recommendation
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and projects simultaneously
• Curiosity and aptitude for strategic thinking, able to contribute to project content as well as provide process leadership, with openness to coaching and feedback
• Strong analytical and problem-solving skills, with the ability to interpret complex data and drive data-informed decisions at both strategic and tactical levels
• Effective written and verbal communication skills with all levels of the organization; ability to identify audience and flex communication style as appropriate
• Ability to influence project team members and senior partners, including outside a direct hierarchy
• Strong interpersonal skills to build relationships with teams, management, and partners
• Proven technical aptitude with tools used to create and manage project deliverables (e.g., Excel, PowerPoint, MS Project, MS Planner, MS Teams, MS OneDrive, Visio)
• Preferred: strategy or retail consulting experience; knowledge of retail operations
