Northwest Administrators, Inc.

Manager of Training and Development

Northwest Administrators, Inc.$113K — $153K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, education, human resources, organizational development, or a related field required.
  • 7+ years in adult learning and development, particularly in leadership and soft-skills training.
  • Experience with SaaS LMS products, particularly Absorb LMS.
  • Ability to assess needs with leaders and develop clear, practical training solutions.
  • Strong facilitation skills with the ability to engage and influence a diverse audience.
  • Proven experience in creating effective onboarding programs and blended learning strategies.

Responsibilities

  • Develop and facilitate leadership training programs focused on key managerial skills.
  • Deliver engaging workshops and development programs that encourage practical skill use.
  • Build and support a network of facilitators to ensure high-quality learning experiences.
  • Create and maintain a comprehensive learning roadmap for employee growth.
  • Develop supportive materials such as job aids and standard work resources.
  • Administer and optimize the Learning Management System (LMS) for maximum engagement.
  • Measure training effectiveness and continuously improve learning strategies.

Benefits

  • Excellent Medical, Dental (with Ortho), Vision, Rx benefits, disability, life, and pet insurance.
  • 10 days of Paid Vacation, 10 days of Sick Leave, and 10 Holidays annually.
  • Generous 401k plan with company contributions and matching.
  • Strong emphasis on work-life balance.
Full Job Description
What you'll be doing...

The Manager of Training and Development is responsible for building and leading the organization's learning and development strategy. This role drives employee growth and business performance through a blended learning approach that combines instructor-led training, learning management system (LMS) resources, on-the-job application, and collaboration with business leaders and subject matter experts.

Partnering closely with leaders across the organization, the Manager assesses development needs, designs and facilitates engaging training programs, and creates learning pathways that support employee success from onboarding through leadership development. This position oversees the LMS, manages learning content and resources, and measures program effectiveness to ensure learning initiatives deliver meaningful business results.
  • Develop and facilitate leadership training programs for new and experienced leaders, focused on communication, coaching, accountability, and change management.
  • Deliver engaging instructor-led workshops, cohorts, and development programs that promote practical skill application.
  • Build and support a network of facilitators and subject matter experts to ensure consistent, high-quality learning experiences.
  • Create and maintain a comprehensive learning roadmap, including onboarding, leadership development, and professional growth programs.
  • Develop job aids, standard work, reference materials, and knowledge resources that support employee performance and learning.
  • Administer and optimize the Learning Management System (LMS), including learning paths, content management, reporting, and engagement.
  • Partner with HRBPs and business leaders to create role-based development plans aligned with competencies and performance expectations.
  • Measure training effectiveness using participation, feedback, performance, and business outcomes; continuously improve programs and learning strategies.

This role is full-time, on-site in our Seattle office.

Who You Are...
  • Educated. Bachelor's degree in business, education, human resources, organizational development, or a related field required.
  • Experienced. 7+ years in adult learning and development, including design and facilitation of leadership and soft-skills programs.
  • Technically Savvy. Proven experience using SaaS LMS products; including configuration and administration basics, learning path design, reporting, and governance to support instructor-led and self-paced learning. Experience with Absorb LMS is a plus.
  • Business Partner. Assess needs with leaders and recommend practical solutions with the ability to turn policies, and leadership standards into clear, teachable behaviors and tools.
  • Strong Presenter. facilitation presence with credibility in front of first-time leaders and experienced managers; able to teach, coach, and handle real scenarios with confidence.
  • Curriculum Creator. Create from scratch, pilot quickly, and improve based on feedback and observed outcomes. Proven experience building onboarding programs and blended learning paths that improve ramp time, consistency, and manager readiness.

If hired, you can expect...
  • Starting salary range of $9,475 - $12,819 per month. Pay is dependent on experience, skills, and qualifications.
  • Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance
  • Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
  • Generous 401k plan with company base contribution & match
  • Work-Life Balance

This role is full-time, on-site in our Seattle office.

About Northwest Administrators, Inc.

Northwest Administrators, Inc. is a third-party administrator that provides pension and health and welfare benefit plan administration services. The company was founded in 1958 and is headquartered in Seattle, Washington. Northwest Administrators serves a variety of clients, including multi-employer trust funds, corporations, and government entities. The company's services include plan design, recordkeeping, compliance, and participant communication. Northwest Administrators is committed to providing high-quality, cost-effective benefit plan administration services to its clients.
Learn more about Northwest Administrators, Inc.
Size
1,000 employees
Industry

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