Manager, Licensure & Certification

Manager, Licensure & Certification

Remote-Centric Hybrid

POSITION SUMMARY:

The Manager of Licensure & Certification is responsible for overseeing all licensing, certification, accreditation, and regulatory compliance activities for designated facilities, providers, and healthcare operations. This role ensures compliance with federal, state, and local regulatory requirements while supporting organizational goals related to quality, patient safety, and operational excellence.

Work Schedule: Hybrid

ESSENTIAL RESPONSIBILITIES:

• Regulatory Compliance:
  • Manage the licensure and certification process for facilities, providers, and related healthcare services.
  • Monitor regulatory requirements and communicate changes to leadership and stakeholders.
  • Ensure compliance with CMS, state licensing agencies, accreditation bodies, and other regulatory organizations.
  • Develop and maintain policies, procedures, and documentation related to licensure and certification.
• License and Certification Management:
  • Track license renewal dates, certification deadlines, and required documentation.
  • Prepare and submit applications, renewals, and supporting materials.
  • Maintain centralized databases and records of all licenses, certifications, permits, and accreditations.
  • Coordinate corrective action plans related to licensure or certification deficiencies.
• Survey and Accreditation Readiness:
  • Lead preparation efforts for regulatory surveys, inspections, and accreditation reviews.
  • Coordinate responses to findings and ensure timely completion of corrective actions.
  • Partner with operational leaders to maintain ongoing survey readiness.
• Team Leadership:
  
  • Supervise Licensure & Certification Specialists and support staff.
  • Monitor KPI's assigned including productivity
  • Establish performance expectations and provide coaching and development.
  • Assign workloads and monitor productivity and quality outcomes.
  • Foster collaboration across departments and facilities.
• Project Management:
  • Lead enterprise-wide licensure and certification initiatives.
  • Coordinate cross-functional projects related to regulatory compliance.
  • Develop reports, dashboards, and metrics for leadership review.
  • Management credentialing technology including enhancements
• Stakeholder Collaboration:
  • Serve as a primary contact for regulatory agencies, accreditation organizations, and internal leadership.
  • Work closely with legal, compliance, operations, credentialing, and quality teams.
  • Provide guidance to facility leaders regarding licensure and certification requirements.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Strong understanding of healthcare regulations and accreditation standards.
• Knowledge of CMS, Joint Commission, AAAHC, ACHC, or federal and state online licensing platform.
• Excellent organizational and project management skills.
• Ability to manage multiple priorities and deadlines.
• Strong analytical, communication, and problem-solving skills.
• Proficiency with Microsoft Office and compliance tracking systems.

Education/Experience:

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, or a related field required.
• Master's degree preferred.
• 5+ years of healthcare regulatory, licensure, accreditation, credentialing, or compliance experience.
• 2+ years of leadership or supervisory experience preferred.
• Experience working with state licensing agencies and accreditation organizations.

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

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