Full Job Description
We are currently seeking a high performing Finance Manager, Financial Planning & Analysis, to join the Customer Experience Finance team. This role will report into the Senior Finance Manager, Planning & Analysis.
The Finance Manager plays a pivotal role in managing the coordination of all month-end, budgeting, forecasting, and planning requirements for the Customer Experience Finance team, and will be a key connection point between Corporate Planning and the operational Finance teams.
This role will support the Senior Finance Manager and Sr. Director CEX Finance in articulating the finance and business story behind Customer Experience Results.
What you'll be doing:
• Produce month-end, forecast, budget reporting package from a consolidated point of view for Customer Experience, working with Finance peers to formulate variance commentary and articulate finance/business story
• Work closely with Corporate Planning and communicate month-end, forecast, budget requirements to Customer Experience Finance team, ensuring process is clearly identified
• Support and present Month End, Forecast, and Budget reviews by consolidating and articulating business results/insights
• Assist in the modelling of CEX Long Range Plan, help lead the process with business/finance primes to set meaningful and reasonable financial target/outcome for the CEX BU
• Provide support to strategic initiatives/projects including decision support on business cases for CEX key areas of business: Customer Care, Billing & Payment, Credit Operations and CEX Digital
• Ad hoc financial analysis, as required
What you'll bring:
• Minimum 5-7 years of related finance and business experience
• Professional accounting designation (CA, CMA, CGA) or an MBA completed, or in progress
• Advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture
• Advanced Excel, Word, PowerPoint and modeling skills required
• A strong track record of being able to handle multiple assignments simultaneously and prioritization of tasks, with a focus on quality and details
• Builds strong relationships
• Demonstrates a positive attitude with an adaptable and collaborative style
• Excellent interpersonal and communication skills (both oral and written), with a strong attention to detail
• Ability to work effectively in a team environment with peers and superiors across organizational lines
• Owns results
• Identifies and prioritizes high importance requests both internally and with clients
• Exercises sound judgment, can make decisions with a sense of urgency and assumes responsibility for decisions, actions, and results that have an impact on people and/or service quality
• Strong organizational, analytical, and presentation skills
• Excellent problem solving skills and attention to detail - this involves the ability to work quickly and accurately under the pressure of deadlines and changing priorities
• A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
What's in it for you:
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Company matching contributions to charities you support
Growth & Development Opportunities
• Self-driven career development programs
• Rogers First: priority in applying to internal roles of interest
Wellness Programs
• Employee & family assistance program
• Virtual Healthcare
• Cognitive Behavioural Therapy (CBT)
• Low or no-cost fitness membership
Our commitment to the environment and diversity:
• An inclusive and diverse workplace where you can bring your whole self to work
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (908), Toronto, ON
Travel Requirements: None
Posting Category/Function: Finance & Accounting & Financial Planning and Analysis
Requisition ID: 344342
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
Posting Notes: Corporate
Location: