The
Corporate Accounts Manager will be responsible for managing a portfolio of corporate accounts and providing a superior customer experience which engenders mutual trust and respect, while achieving financial targets for both protecting the base business and growing incremental sales profitably.
Key Responsibilities Include:- Developing and nurturing client relationships by ensuring client's needs are met
- Partner with Hospitality and Long-Term Care clients to understand goals and objectives
- Manage client accounts by overseeing projects, tracking progress, and ensuring key deadlines are met
- Identify new opportunities for growth in existing accounts
- Collaborate with internal teams such as marketing, sales, product development, and project management to ensure client needs are met
- Develop proactive sales plans based on emerging market trends
- Present KPIs to clients and senior leadership
- Negotiate contracts and agreements with clients
- Acts as a role model for One Standard Behaviors
- Deliver budgeted revenue for each account at targeted margins, comprised of recurring revenue plus incremental new business
Key Qualifications Include:- Bachelor's degree required. MBA preferred
- 5+ years of distribution sales experience and 3+ years of project management experience, required. 5+ years of working in textile products or healthcare & hospitality industry, preferred
- Proven ability to develop strategic business relationships
- Experience working with healthcare & hospitality clients and purchasing agents
- Ability to travel as needed
- Previous experience working in a customer relationship management (CRM) system, Salesforce
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