Manager, Claims Transformation (Life & Health)

10/22/26

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Job Type: Permanent Work Model: Hybrid Reference code: 135649 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Regina, SK; Saint John, NB; St. John's, NL; Vancouver, BC; Winnipeg, MB

What will your typical day look like?

As a Manager, you will build long term relationships with senior executive clients (i.e., C-suite, EVP, SVP level) across the Life & Health (L&H) Insurance Industry. You will also: identify and lead business development opportunities; assume overall leadership in the delivery of projects, supported by a core team of Consultants; apply a strong knowledge of industry trends and business practices; contribute to the growth and development of the Strategy & Business Design practice; create a learning environment through leadership, participating in the development and delivery of industry training programs; and must be legally able to work in Canada - the ability to enter the USA and Chile to work on client assignments is also an asset.

About the team

Managers are leaders within the Technology and Transformation department, principally responsible for business development and overall project delivery leadership. A L&H Insurance Manager possesses deep industry and sector knowledge and consulting skills depth such that they are viewed both internally and externally as "subject matter experts". Additionally, managers play an internal role in firm management, supporting practice-building initiatives and actively contributing to the practice's distinct culture as organizational role models.

Enough about us, let's talk about you

As a Manager, you must have:
• A strong academic record, with a Bachelor's degree in Business Administration, Economics, Finance, or a related field. MBA is ideal.
• Experience leading / developing teams in a professional setting
• A minimum 5 years of professional consulting and / or industry experience in the Life & Health (L&H) Insurance industry and / or broader financial services sector
• The capability to advise clients operating within Life & Health (L&H) Insurance and key industry adjacencies (e.g., broader financial services)
• Experience in business development and delivering the full cycle of project management accountability
• Proven track record of developing and / or implementing successful business strategies
• Strong commitment to professional and client service excellence
• Demonstrated experience making a positive impact in your work and communities

We are looking for applicants who can clearly demonstrate the following skills:
• Analytical & Quantitative Skills: Ability to analyze complex data, identify trends, build business cases and make data-driven decisions
• Strategic Thinking: Strong capability to think strategically and develop long-term plans.
• Project Management: Proficiency in managing multiple projects or workstreams simultaneously, ensuring timely delivery and quality outcomes
• Financial Acumen: Strong understanding of financial statements, budgeting, and financial forecasting
• Problem-Solving: Excellent problem-solving skills with the ability to think creatively and develop innovative solutions to ambiguous challenges
• Communication: Exceptional verbal and written communication skills, with the ability to present complex information clearly and persuasively
• Leadership: Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams
• Interpersonal Skills: Excellent interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels
• Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with strategy tools and frameworks
• Industry Expertise: Strong working background and expertise in Life & Health (L&H) Insurance, financial services or health

Total Rewards

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.