5+ years of successful B2B sales experience, ideally in SaaS or subscription models
Strong focus on customer relationship building and management
Experience selling technical products to technical buyers
Expertise in account planning and multi-channel prospecting
Proven ability to grow a pipeline and close sales effectively
Familiar with large enterprise deal management and negotiation
Competent in communicating with executive-level contacts
Responsibilities
Generate new leads and opportunities within strategic existing accounts through upselling and cross-selling
Manage and oversee minimum requirements with customers, including conducting quarterly business reviews
Onboard customers during their journey with SonarSource products
Develop relationships with champions in customer accounts
Size and quote customer software license needs
Negotiate and close upgrades to existing implementations
Engage with customers via phone, email, video, and on-site meetings
Benefits
Flexible comprehensive employee benefit package
25 days of PTO plus additional time for sickness and holidays
401(k) plan with 4% match, fully vested from day one
Fully paid parking in downtown Austin
Workforce with global representation from 20+ countries
Annual company kick-off event for relationship and goal-building
Monthly catered events and team events
Full Job Description
Position description
Use your problem-solving abilities and customer focus to evangelize the code quality management philosophy embraced by over 400,000 organizations. Utilize your proven sales skills to highlight product value, drive adoptions, and significantly expand our customer base.
Engage with developers, decision-makers, and procurement in diverse industries and company sizes. Seize this opportunity to directly influence the direction and processes of our Sales Team and organization as we grow. This is your chance to drive sales success and impact our upward trajectory!
What you will do
Generate new leads and opportunities within an assigned account set, representing our largest and most strategic existing customer base at Sonar via upselling and cross-selling.
Ensure that minimum requirements are established, managed and maintained with customers, such as quarterly business reviews.
Onboard customers throughout their entire journey with SonarSource commercial products.
Develop relationships with champions within existing customer accounts.
Size and quote customer software license needs.
Negotiate and close upgrades to existing implementations.
Interact with customers over phone, email, video conference, and on-site meetings when necessary.
Support marketing efforts with account-based customer-focused marketing campaigns.
Pro-actively engage in building, growing and sharing sales team best practices.
Accurately capture and report all aspects of account and opportunity information within the SFDC platform.
Utilize Salesforce.com to set daily activity and accurately forecast opportunity pipeline.
Experience and qualifications
Proven successful 5+ years of experience in a B2B sales role, ideally in a SaaS or subscription model.
Focus on building and managing customer relationships.
Experience selling a technical product to a technical buyer.
Proven expertise in account planning and prospecting, using various channels and tools for prospecting, such as Zoominfo, LinkedIn, calling and networking.
Expertise in navigating and growing a pipeline in existing customer accounts and taking a deal from Lead Qualification to Closed Won.
Familiarity in supporting and selling to large enterprise customers and managing and negotiating larger (>100kUSD) enterprise deals.
Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings.
Proficiency in communicating with executive-level contacts and delivering value messages based on the persona you are engaging with (bottom/up and top/down approach)
Salesforce.com lover; you know it and can't imagine sales without it.
Customer-Centric focus; We Want Happy Customers.
Written and spoken English at a professional level.
Benefits
Flexible comprehensive employee benefit package.
We encourage usage of our robust time-off allocations. You will receive 25 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.
We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.
Fully paid parking in the heart of downtown Austin, Texas.
Global workforce with employees in 20+ countries representing 35+ unique nationalities.
We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.
Monthly catered events, and team events
About Sonar
Sonar is a technology company that provides a platform for businesses to manage their customer feedback. The company was founded in 2017 and has since been helping businesses to collect, analyze, and act on customer feedback. Sonar's platform uses artificial intelligence and natural language processing to analyze customer feedback and provide insights to businesses. The company has a team of experienced software developers, data scientists, and customer success managers who work together to deliver high-quality services to clients. Sonar's platform is used by businesses in various industries, including retail, hospitality, and healthcare.
