DHL is looking for the next
Major Account Executive to consult with the business owners and introduce them to #1 Logistics Company in the world. The person who will thrive in this pivotal role must have the skills to maintain a high level of customer service with existing customers, and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and adjust processes and strategies to help the business grow.
Key Responsibilities: - Probe and find opportunities to increase existing customer revenue through penetration, cross and upselling efforts
- Target and sell new business opportunities at designated revenue threshold
- Collaborate and facilitate information flow with partners in strategic/enterprise sales teams to ensure high post-sales satisfaction facilitating positive long-term relationships and high potential for repeat business with customers. Provide competitor intelligence and advisory support to sales management
- Gathers detailed information about key accounts, identifies decision-makers, understands strategic business challenges and priorities and leads team in analyzing information and prioritizing opportunities critical to accounts Identifies business opportunities, assesses customer needs, and matches these with DHL's services to acquire new key accounts
- Partners with local, district, and regional management to coordinate customer requests and services that are being promoted. Coordinates sales efforts with inside sales and provides flow of data on account competitors and suppliers to product management
- Manages assigned customer site relationships, including dealing with customers' highest buying levels and coordinating the activities of customer-focused teams
- Ability to regularly cross the U.S.-Mexico border (El Paso-Juárez) for business purposes, coupled with a strong understanding of cross-border logistics and customs clearance processes, including Foreign Trade Zones (FTZs), in-bond shipments, and other import/export procedures.
- Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.
Skills & Qualifications: - BS/BA with at least 8 years of related experience or MS/MA with at least 5 years of related experience or at least 10 years related experience required
- Proven DHL Express sales experience selling large, national account, multi-location business strongly preferred
- Powerful knowledge of technologies, processes and practices
- Proficiency with Microsoft Office, database and web-based applications
- Creative and innovative thinking in bringing successful resolutions to high-impact and complex problems
- Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.
- Fluency in English and Spanish (written and verbal) required
Employee Benefits & Incentives DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
- Competitive Exempt Pay
- Monthly Car Allowance
- Company Gas Card
- Bonus/Incentive Programs
- Retirement Savings - 401K with company match
- myShares - Voluntary plan to buy discounted company shares
- Medical, Dental, Vision, well-being programs
- Tuition Reimbursement
- Generous Paid Time Off
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
