Job Description As a Reliability Engineer, your role will be a combination of supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running. In addition, you'll focus on improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring. The reliability engineer interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications. Responsibilities include: Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle. Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production. Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability. Completing risk analysis studies of new designs and processes. Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.
Basic Qualifications - Bachelor's degree, or equivalent work experience
- Four to five years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development
Preferred Skills/Experience - Mainframe and Hogan application expertise
- COBOL development and production support
- Hogan systems processing and release management
- Production reliability, troubleshooting, and incident response
- Root Cause Analysis (RCA) and Problem Management
- ServiceNow Incident, Problem, and Change Management
- Mainframe architecture and system dependency analysis
- SDLC, Agile/Scrum, and production implementation
Location expectations This role requires working from a U.S. Bank location three (3) or more days per week.
Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
Posting may be closed earlier due to high volume of applicants. 
