PID: 26-14-09P-070-WSUSummaryis seeking a motivated and results-driven
M365 Automation & SharePoint Solutions Engineer to be a full-time employee in
Washington, DC to join our innovative and customer-focused team.
Position OverviewWe are seeking an experienced
M365 Automation & SharePoint Solutions Engineer that plays a key role in the enterprise's SharePoint and M365 Power Platform modernization efforts. This role is heavily focused on rebuilding legacy workflows, transforming outdated SharePoint Designer processes into modern Power Automate solutions, and converting existing applications into scalable, cloud-ready Power Apps. The engineer will design and implement custom automation through PowerShell, JavaScript, and SPFx, ensuring that enterprise customers can seamlessly transition from SharePoint Server to SharePoint Online (SPO).
In addition to workflow modernization, this role supports the redevelopment of custom UI components using SPFx and React, enhances data visualization through Power BI, and contributes to the redesign of user-facing and backend logic that powers business-critical applications. The ideal candidate is a hands-on problem solver who thrives in modern cloud ecosystems, collaborates effectively with customers, and can independently translate legacy functionality into secure, maintainable M365-native solutions.
Key Responsibilities - Provide Tier 1/Tier 2 support for SharePoint and Power Platform users, including issue intake, triage, troubleshooting, and resolution.
- Assist users in diagnosing issues related to SharePoint permissions, site architecture, content access, document management, and Power Platform functionality (Power Apps, Power Automate, Power BI).
- Troubleshoot functional issues in 2013 workflows, SharePoint Designer-based processes, and legacy customizations; escalate to senior engineers when advanced remediation is required.
- Support team, clients, and guide customers in understanding Microsoft licensing, permission structures, and governance across SharePoint 2019, SE, SPO, M365, and specialized environments.
- Maintain accurate, timely, and complete documentation in ticketing systems, including troubleshooting steps, resolutions, and follow up actions.
- Collaborate with senior engineering teams to escalate complex issues, convey customer context, and support efficient resolution cycles.
- Proactively identify recurring issues, propose improvements to knowledge articles, and contribute to a stable, well documented support ecosystem.
- Deliver exceptional customer service, ensuring users feel supported, informed, and confident throughout the troubleshooting process.
Required Qualifications- Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed to meet contract requirements.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- Minimum 4 years of experience working with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and SharePoint (on-prem and/or Online).
- Strong automation and scripting expertise using PowerShell; C# may supplement PowerShell where appropriate.
- Proven experience building and modernizing SharePoint solutions using JavaScript (React preferred) and SPFx.
- Demonstrated ability to convert legacy workflows and forms into cloud-ready automation using Power Automate and Power Apps.
- Experience supporting migration efforts from SharePoint Server (SE) to SharePoint Online.
- Proficiency developing and maintaining enterprise dashboards/reports with Power BI.
- Ability to support modern UI development and application refactoring for SPO limitations (e.g., replacing CEWP/custom script solutions with SPFx).
- Strong communication skills to collaborate with enterprise customers, translate requirements, and provide modernization recommendations.
Desired Qualifications: - Active Microsoft Certified: Power Platform Developer (PL-400) or Functional Consultant (PL-200) (highly preferred).
- Additional valued credentials: PL-100 (App Maker), MS-600 (Microsoft 365 Developer Associate).
- Experience with Dataverse as an evolving enterprise data backend.
- Familiarity with occasional API development or integration scenarios within the M365 ecosystem.
- Experience modernizing custom applications during large-scale platform transitions (e.g., SP SE 12 SPO).
- Strong problem-solving skills and the ability to operate independently in complex modernization and migration environments.
Career Growth"Putting People First, Achieving our Mission Together". is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees' career growth.
Benefits- Medical - company subsidized premiums for employees, including family and dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
Employee Perks:
- UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
