Sign On Bonus Eligible
Default Work Shift:
Day (United States of America)
Hours:
40
Salary range:
$33.73 - $51.24
Schedule:
Full Time
Shift Hours:
8 Hour employee
Department:
Administration (EDCC)
Job Objective:
Ensures effective and efficient patient care by overseeing the day-to day operations of the clinic(s) in collaboration with leadership; limited to one to two sites of care.
Job Description:
Education:
Required: Graduate of an accredited Licensed Vocation Nurse Program if hired after March 1, 2025
Licensure/Certification:
Required: California Licensed Vocational Nurse (LVN); American Heart Association BLS
Experience:
Required: Two (2) years of LVN experience
Preferred: Supervisory experience in clinic setting
Reports To: Manager, Director or Chief Administrative Officer
Supervises: Clinical and non-clinical office practice staff
Ages of Patients (as assigned): Pediatric, Adolescent, Adult, Geriatric
Blood Borne Pathogens: Moderate Potential
Skills, Knowledge, Abilities:
Ability to adapt quickly to changing priorities and unexpected situations, Ability to analyze issues, identify root causes, and develop solutions, Ability to communicate with patients, healthcare professionals, and staff to ensure clear and accurate exchange of information, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to delegate tasks effectively, optimize team productivity and ensure alignment with organizational goals and objectives, Ability to prioritize tasks and manage time efficiently to meet deadlines, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Ability to work collaboratively in a multidisciplinary team, Knowledge of clinic policies and procedures to manage its operations and to ensure effective and quality patient care, Knowledge of Joint Commission, State DPH or other accreditation standards of care, Knowledge of patient care standards of care as it relates to the services provided in the practice, Written and verbal communication skills
Essential Responsibilities
1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
2. Supervises all assigned staff to include hiring, orienting, training, evaluating and coaching; escalates employee performance concerns to leadership and provides documentation for counseling and performance improvement plans (PIPs) as necessary.
3. Implements policies as directed by leadership.
4. Maintains positive relations with direct and indirect customers.
5. Develops and maintains open lines of communication between team members.
6. Maintains survey-ready clinics, compliant with JCAHO standards and state/federal regulatory bodies; participates in Joint Commission inspections and other local and state regulatory inspection requirements.
7. Organizes efforts around helping patients and clients have the most positive experience, by motivating and leading staff in a mission-driven manner.
8. Oversees daily scheduling for timely flow and reduced wait times; monitors overtime and meal penalties; escalate issues to leadership as appropriate.
9. Schedules staff to ensure appropriate coverage as directed by leadership.
10. Monitors electronic medical records work list and MyChart messages of all staff for timely response and follow up.
11. Assists in patient care including rooming of patient, entering health information into Electronic Medical Record (EMR), administering injections, assisting with exam and diagnostic procedure setup; ensures medical record information is scanned to electronic medical record appropriately and timely.
12. Conducts daily assessments of unit equipment to maintain quality controls (i.e. POCT's, Med Refrigerators (where applicable)); maintains par levels of medications, pharmaceutical supplies and medical supplies.
13. Ensures National Patient Safety Goals are adhered to and works closely with clinical staff ensure compliance among all staff and physicians.
14. Rounds with staff members to evaluate care and services given to patients and escalates any issues to leadership as necessary.
15. Performs other duties as assigned.
