Merchants Insurance Group

Litigation Claim Adjuster

Merchants Insurance Group$90K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree or equivalent work experience required.
  • 5+ years handling commercial lines claims, preferably with New York Labor Law and construction defect experience.
  • JD and insurance defense experience candidates encouraged to apply.
  • Ability to effectively manage defense counsel and select appropriate experts.
  • Professional designations or pursuit of industry-specific designations is a plus.
  • Strong organizational, negotiation, verbal and written communication skills.

Responsibilities

  • Cultivating relationships with internal staff, policyholders, attorneys, and service providers to achieve optimal claims outcomes.
  • Providing high-level customer service while managing a portfolio of complex, high exposure litigated claims.
  • Evaluating coverage by interpreting policy language and preparing coverage position letters.
  • Conducting timely investigations and ensuring equitable settlements of claims.
  • Maintaining accurate reserves in line with reserving policies and practices.
  • Negotiating settlements directly with attorneys.
  • Identifying opportunities for risk transfer through contracts or applicable laws.

Benefits

  • Welcoming and positive work environment.
  • Colleague Appreciation events.
  • Flexible work arrangements including flex scheduling and summer hours.
  • Hybrid work schedule requiring two days in the office with flexibility for remote work.
  • Company bonus program.
  • Generous paid time off package.
  • Full benefits including Health, Dental, Vision, Life Insurance, Short Term Disability, and 401(k) match.
  • Tuition Reimbursement.
Full Job Description
Litigation Claims Adjuster

Hybrid Work Schedule

Melville, New York

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Litigation Claims Adjuster to join our growing Claims Legal Team in our Melville, New York office.

The Litigation Claims Adjuster will become part of a dedicated team focusing on auto and general liability claims, which includes New York Labor Law, construction defect, premises and/or third-party property damage claims. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers.

We offer a hybrid work schedule, requiring two full days per week in the office, with flexibility to work remotely or in office the remaining days. This model supports collaboration while providing flexibility and work-life balance.

Essential Duties and Responsibilities include, but are not limited to:

  • Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
  • Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
  • Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
  • Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
  • Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
  • Negotiating fair and equitable settlements directly with attorneys.
  • Identifying risk transfer opportunities through trade contracts and/or applicable law.


Qualifications & Skills:

  • Qualified candidates will have a 4-year degree or equivalent work-related experience.
  • 5 plus years' experience handling commercial lines claims. Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.
  • Candidates with JD and insurance defense experience looking for a new career path are encouraged to apply.
  • Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
  • Professional designations or working towards industry specific designations are a plus.
  • Exceptional organization, negotiation, verbal and written communication skills are required.


Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $90,000 - $130,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications.

Merchants Insurance Group Benefits:

  • Welcoming and positive work environment.
  • Colleague Appreciation events.
  • Flexible work arrangements, including flex scheduling and summer hours.
  • Hybrid work schedule. The Hybrid work schedule will require two full days per week in the office, with the option of working the remaining days per week at home or in the office.
  • Competitive pay scale.
  • Company bonus program.
  • Generous paid time off package.
  • Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
  • Tuition Reimbursement.


And many more exciting company benefits!!

About Merchants Insurance Group

Merchants Insurance Group is a regional property and casualty insurance company that provides a range of insurance products and services to individuals and businesses in the Northeastern United States. The company was founded in 1918 and is headquartered in Buffalo, New York. Merchants Insurance Group offers a variety of insurance products, including personal auto, homeowners, and umbrella insurance, as well as commercial auto, property, and liability insurance. The company is committed to providing high-quality insurance products and exceptional customer service to its policyholders.
Learn more about Merchants Insurance Group

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