Library Systems Administrator (Systems Administrator II)

Library Systems Administrator (Systems Administrator II)

Job no: 563979
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, Library, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

Join San Diego State University as a Library Systems Administrator and help support the technology that connects students, faculty, and researchers with the SDSU Library's collections and resources.

In this role, you'll focus on the administration and support of Ex Libris Alma, Primo, Archipelago, and related library systems, working closely with Library faculty and staff to maintain and improve the platforms that support library operations, resource discovery, and access to information.

As part of SDSU's Information Technology Division, you'll configure library systems, troubleshoot technical issues, support integrations, and collaborate with CSU library partners and vendors to keep services running reliably. This is a great opportunity for someone who enjoys working at the intersection of library technology, systems administration, and academic services.

Key Responsibilities:

Library Systems Administration

• Configure, maintain, and support Ex Libris Alma, Primo, Archipelago, and related library platforms.
• Work with Library faculty and staff to understand library workflows and implement system configuration changes.
• Test new features, troubleshoot platform issues, and maintain documentation on library system functionality.

Library Systems Integration & Support

• Support integrations between library platforms and campus systems, including authentication and identity management services.
• Troubleshoot data synchronization, patron records, system feeds, and other issues affecting access to library resources.
• Coordinate with campus IT teams, CSU library partners, and vendors to resolve technical issues and implement enhancements.

Collaboration & Continuous Improvement

• Serve as a technical resource for Library faculty and staff, providing guidance and support on library systems.
• Develop reports, analyze system data, and help improve library workflows and services.
• Collaborate with Ex Libris, CSU colleagues, and campus partners on system updates, testing, and improvements.

What We're Looking For:

We're looking for someone who understands how technology supports library operations and enjoys helping library teams get the most out of their systems.

Experience in the following areas is especially valuable:

• Library management and discovery systems, such as Ex Libris Alma, Primo, Sierra, Koha, Archipelago, or similar platforms
• Library operations and workflows, including circulation, cataloging, acquisitions, electronic resources, or resource sharing
• System configuration, troubleshooting, and application support
• Systems integrations, APIs, data exchange, or authentication technologies
• Reporting, analytics, SQL, or data analysis
• Working with Library faculty, staff, vendors, or higher education technology teams

Why Join Us?

• Support library services - Help maintain the systems that connect the SDSU community with library collections, research materials, and academic resources.
• Work with specialized library technologies - Gain experience supporting Alma, Primo, Archipelago, and integrated library services.
• Collaborate with library professionals - Work directly with Library faculty and staff, CSU library partners, and technology vendors.
• Contribute to better library experiences - Help improve the systems and workflows that support teaching, learning, and research at SDSU

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

Division IT Operations serves as the primary technology partner for the division, working closely with leadership and staff to support day-to-day technology needs and advance strategic priorities. The unit collaborates with the IT Division to ensure the effective delivery of IT services, timely resolution of technology issues, and clear communication of divisional goals, requirements, and priorities. By maintaining a comprehensive understanding of how technology is used across the division, Division IT Operations helps align technology solutions with operational, administrative, and service needs. Through strategic planning, coordination, and support, the unit enables the division to operate efficiently, adapt to evolving technology needs, and achieve its mission effectively.

The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University's mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community.

For more information regarding the Information Technology Division, click here.

Education and Experience

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Key Qualifications

• Experience supporting or administering library systems (e.g., Alma, Primo, or other integrated library systems) or comparable enterprise platforms.
• Experience working with data analysis, reporting, or analytics tools.
• Experience supporting system integrations, data workflows, or data exchange technologies (e.g., XML, JSON, APIs, or similar).
• Demonstrated ability to support system configuration, testing, implementation, and ongoing enhancements.
• Experience providing technical training, documentation, or user support in a professional environment.
• Preferred:
  • Experience working in an academic library or higher education environment.
  • Experience with Ex Libris Alma, Primo, or other library services platforms.
  • Experience with enterprise authentication, reporting, analytics, scripting, or automation technologies (e.g., SSO, Shibboleth, SAML, Python, SQL, or similar).
  • Experience participating in cross-functional technical projects involving technical and non-technical stakeholders.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($6,492/month).
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $6,492-$9,458 per month (Step 1-Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.