Moody's Investors Service

Let's begin! Vice President, People & Lifecycle Communications (15219)

Moody's Investors Service$151K — $219K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years in internal or HR communications within a large, global organization
  • Experience collaborating with HR on complex workforce communications
  • Exceptional writing skills to convey policy changes clearly
  • Strong discretion in handling confidential information
  • Experience with employee engagement communication platforms
  • Proven people management abilities with a strategic mindset
  • Experience in AI tools to enhance communication workflows

Responsibilities

  • Lead communication strategies across the employee lifecycle
  • Serve as strategic advisor to the CHRO and senior leadership
  • Partner with HR to communicate policy and program changes effectively
  • Support consistent internal messaging aligned with company tone
  • Develop content that promotes culture and employee stories
  • Advise on communication strategies for sensitive workforce issues
  • Measure and refine communication effectiveness based on feedback

Benefits

  • Medical, dental, and vision insurance
  • Parental leave and paid time off
  • 401(k) plan with employer contributions
  • Life, disability, and accident insurance
  • Discounted employee stock purchase plan
  • Tuition reimbursement opportunities
Full Job Description
Skills and Competencies
  • 7-10 years of experience in internal communications, employee experience, or HR communications, ideally within a large, global organization
  • Proven experience partnering directly with HR and People teams on sensitive or complex workforce communications
  • Exceptional writing skills with the ability to translate policy and program changes into clear, human, and compelling narratives
  • Strong judgment and discretion when handling confidential or emotionally sensitive content
  • Experience with employee engagement or lifecycle communications platforms and metrics
  • Proven people management skills with a player-coach mindset, including the ability to set strategy, establish priorities, and guide execution while developing team capabilities
  • Ability to operate cross-functionally and align internal messaging with the broader organizational voice and brand
  • Hands-on experience and proficiency in artificial intelligence tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education
  • Bachelor's degree required

Responsibilities

Lead employee lifecycle communications at Moody's, from onboarding through career milestones, shaping how employees and future talent experience the company.
  • Own the strategic direction and lead the team responsible for employee lifecycle, communications, including onboarding, promotions, anniversaries, recognition programs, and career-milestone moments
  • Serve as a strategic advisor to the CHRO and People leadership team, building a clear and cohesive narrative that demonstrates the impact of People team priorities and objectives across the workforce
  • Partner with the People team to translate policy and program changes in areas such as performance, compensation, and benefits into clear, credible, and timely employee communications
  • Support enterprise-wide internal communications strategies, ensuring lifecycle messaging is consistent with the company's broader voice and tone
  • Develop content and channels that advance culture and engagement initiatives, including recognition and employee-storytelling programs
  • Advise People leadership on communications approach for sensitive workforce topics, including organizational change
  • Measure the effectiveness of lifecycle communications and continuously refine programs based on employee feedback and engagement data
  • Collaborate with Executive Visibility, Brand, and Regional Communications teams to ensure alignment between internal and external narratives

About the Team

The MCO Reputation team is responsible for shaping and protecting Moody's corporate reputation - both externally and with our own people. We treat the employee experience as a core component of how Moody's is perceived, connecting the stories of our workforce to the broader narrative of who we are as a company. By joining our team, you will contribute to communications work that sits at the intersection of people strategy, culture, and reputation - work that directly influences how over 14,000 employees around the world experience Moody's every day.

For US-based roles only: the anticipated hiring base salary range for this position is $151,300.00 - $219,400.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

About Moody's Investors Service

Moody's Investors Service is a bond credit rating business that provides research, credit rating, and financial risk analysis services. The company’s ratings and analysis track debt that covers various countries, corporate issuers, public finance issuers, and structured finance obligations. Additionally, the company also offers predictive ratings, research and investor briefings, pricing and valuation tools, and credit opinions. The company’s primary goal is to help investors analyze the credit risks associated with fixed-income securities. Moody’s Investor Service rates debt securities in several market segments related to public and commercial securities in the bond market. These include government, municipal and corporate bonds; managed investments such as money market funds, fixed-income funds, and hedge funds; financial institutions that include banks and non-bank finance companies; and asset classes in structured finance. Considered one of the Big Three credit rating agencies, Moody’s Investor Service employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Moody’s Investor Service was founded by John Moody in 1999 and is headquartered in New York City, United States.

Moody's Investors Service Careers

Join the esteemed team at Moody's Investors Service, a leading global provider of credit ratings, research, and risk analysis. This is a prime opportunity to be part of a company that values professional growth, leadership, and innovation in the financial industry.

Work You’ll Do

At Moody's Investors Service, the focus is on empowering the financial community to make better decisions through high-quality, independent, and rigorous analytics. The team at Moody's Investors Service is dedicated to maintaining and enhancing the transparency, integrity, and efficiency of global markets.

Explore Job Opportunities and Internships

Moody's Investors Service offers a variety of career paths, including full-time positions and internships that provide valuable industry experience. The company is committed to fostering a culture of excellence where skilled, passionate, and solution-driven team players thrive.

Innovative Work Environment

Engage in work that matters with a team that combines deep industry expertise with innovation to deliver insights that matter to global markets. Moody's Investors Service is at the forefront of integrating cutting-edge technology and data analysis in the financial sector.

Professional Growth and Development

Moody's Investors Service believes in future-proofing careers by offering unmatched opportunities for professional development and advancement. Whether through leadership programs, diversity training, or networking events, employees are equipped to excel in their careers and contribute to the company's success.

Benefits and Culture

The culture at Moody's Investors Service is built on a foundation of respect, integrity, and inclusion. Employees enjoy comprehensive benefits designed to support their health, well-being, and financial security. The company's commitment to diversity and inclusive growth makes it a leader not just in financial services, but also as an employer of choice.

Join the Team

Discover the range of positions available, from analyst roles to leadership opportunities. Moody's Investors Service is actively hiring and looking for individuals who bring creativity, teamwork, and a strong work ethic to the table.

Prepare for Your Interview

To join Moody's Investors Service, start by tailoring your resume to highlight relevant skills and experiences. Prepare for your interview by researching the company's impact on the financial industry and come ready to discuss how your background aligns with the company's goals and values.

Stay Connected

Keep up to date with the latest from Moody's Investors Service by following their career blog. Gain insights from insiders, and stay informed about new job openings and industry news.

Career Advancement at Moody's Investors Service

With a steadfast commitment to nurturing talent and a clear path for career advancement, Moody's Investors Service remains a top choice for professionals aiming to excel in the financial sector. Explore how you can contribute to and benefit from the company's legacy of success.

Search Moody's Investors Service Jobs

Find the position that matches your skills and interests. Moody's Investors Service is looking for dedicated, curious, and innovative professionals to join their team. Explore the exciting and rewarding opportunities that await at Moody's Investors Service.
Learn more about Moody's Investors Service
Industry
Founded
1900

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