Job Responsibilities

Engage Lawyers as Primary Users:

• Build trusted relationships with lawyers across law firms, corporate legal teams, service providers, and public sector organizations

• Understand customer workflows, pain points, and opportunities for transformation

• Serve as a credible peer who can engage partners, associates, and in-house counsel confidently

Drive Pre-Sales and Adoption Conversations:

• Partner with Pre-Sales Engineers and Account Executives to support discovery, positioning, and solution alignment

• Lead tailored product demonstrations that connect Relativitys AI capabilities to real legal use cases

• Help secure the legal win by ensuring lawyers understand and believe in the value of our AI solutions

Enable Post-Sales Adoption and Value Realization:

• Support onboarding, training, and ongoing engagement to drive sustained usage and adoption

• Guide customers through workflow transformation and AI integration into legal processes

• Partner with Customer Success Managers to ensure adoption translates into growth and measurable impact

Act as Voice of the Legal Customer:

• Provide structured feedback to Product Marketing, Product and Engineering on customer needs, usability, and adoption barriers

• Help refine product capabilities to better serve attorney workflows

• Contribute to playbooks, best practices, and scalable assets for customer engagement

Bridge Legal and Technical workflows and knowledge:

• Translate complex AI capabilities into practical, actionable insights for legal professionals

• Help customers understand how RelativityOnes claiR and aiR products will impact specific practice areas and workflows

• Support internal teams in understanding legal user needs and behaviors

Minimum Qualifications and Requirements:

• Juris Doctor (JD) and Bar admission

• 3+ years of experience practicing law at a law firm [AmLaw is a plus] and/or in-house legal team (litigation experience preferred)

• Strong understanding of legal workflows and challenges faced by lawyers

• Excellent communication and presentation skills, with the ability to engage both legal and executive audiences

• Curiosity about AI and its potential to transform legal work

• Experience in client-facing roles (e.g., client advisory, legal tech, or business development) is a plus

• Ability to operate comfortably in cross-functional and fast-moving environments

• Hands on experience with legal AI tools, including Relativity aiR

• First-hand knowledge of litigation workflows