Learning Systems and Content Manager

Learning Systems and Content Manager

The Learning Systems and Content Manager is responsible for developing digital training content and managing two Learning Management Systems. This position is responsible for partnering with account-level leaders to increase participation and regulatory compliance, and for liaising with the National Director of Education, Regional Training Directors, and other department leaders to develop training content that is relevant and on brand. This position requires a unique balance of project management skills with someone strong in content creativity and technology skills to break complex ideas into digestible and memorable learning materials.

Essential Duties and Responsibilities:

Supervisory Responsibilities:

• Partner with account-level leaders to increase training participation and ensure regulatory compliance across all accounts.
• Collaborate with the National Director of Education, Regional Training Directors, and other department leaders to develop training content that is relevant, current, and on brand.

Duties/Responsibilities:

• • Develop and manage digital training content across two LMS platforms, ensuring content is current, accurate, and aligned with organizational branding standards.
  • Create training videos, interactive training modules and knowledge checks to support LMS courses and content.
  • Administer and maintain Learning Management Systems (LMS), including user management, course uploads, enrollment, troubleshooting, and platform updates.
  • Produce monthly reports on training completion rates, participation, and compliance metrics; distribute reports to the National Director of Education and relevant stakeholders.
  • Track regulatory and compliance training requirements; identify and escalate gaps to appropriate leaders in a timely manner.
  • Provide LMS administrator training and ongoing technical support to account-level and regional leaders.
  • Partner with the National Director of Education, Regional Training Directors, and department leaders to develop training content that is relevant, on brand, and meets organizational needs.
  • Design and produce digital learning content using tools such as Canva and course authoring platforms.
  • Analyze training data to evaluate learner engagement, participation trends, and overall program effectiveness; use findings to inform content improvements.
  • Performs other related duties and special projects as necessary or assigned.

Qualification:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills/Abilities:

• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibit initiative, responsibility, flexibility, and collaborative leadership.
• Ability to use knowledge of working environment to meet established goals and objectives.
• High level of competency in Learning Management System (LMS) administration, including user management, course uploads, enrollment, reporting, and troubleshooting.
• Proficiency in digital content creation tools, including Canva (including video creation) and course authoring platforms.
• Strong course design and instructional design skills, with the ability to develop engaging, on-brand learning content.
• Ability to apply data analytics to assess training completion, learner engagement, and program effectiveness.
• High level of competency in the use of Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.

Education and Experience:

• BS/BA degree (or equivalent experience/certifications) in Human Resource Development, Instructional Design, Learning and Development, Training and Development, or a related field preferred.
• 3-5 years of experience in training or a related field; healthcare experience preferable.

Computer Skills:

High level of competence in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Xanitos understands the importance of you, your family's health and well-being, and your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:

• Medical
• Dental
• Vision
• Life, Accident, and Disability Insurance
• 401K Retirement Plans
• Employee Assistance Program (EAP)
• Employee Wellness Program
• Commuter Benefits
• Shoes for Crews Reimbursement
• Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day, and Jury Duty.
• Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies, and More.

The expected salary range for this position ranges from $80,000 to $90,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, training, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position).