OverviewGeneral Function:The SR Learning Management Systems (LMS) Specialist supports on-boarding, compliance, professional development, and ongoing learning technology and content management activities for VPS pertaining to the Pratt & Whitney Engine Services Quality division. This role blends technical expertise, instructional design knowledge, and user support to ensure all Learning management system tasks, an content management activities are accurate, and compliant for the organization as it pertains to Engine Services' training and development initiatives.
ResponsibilitiesThis position description is subject to change at any time as needed to meet the requirements of the program or company.
Specific Duties:- LMS Administration: administration, optimization, and support of an organization's online learning platform, ensuring it delivers training effectively, meets compliance requirements, and supports user needs.
- Content Management: Upload, organize, and maintain e-learning modules, videos, assessments, and multimedia resources; ensure SCORM/xAPI compatibility 4 Corner Resources+1.
- User Support: Troubleshoot technical issues, guide learners and instructors, and resolve access problems
- Course Development Support: Collaborate with instructional designers and subject matter experts to create and maintain new and existing courses
- Reporting & Analysis: Generate and analyze reports on course participation, completion rates, compliance, and learning outcomes
- System Maintenance: Monitor performance, update features, integrate with HRIS/SSO systems, and ensure data integrity
- Compliance & Security: Adhere to data privacy laws and organizational policies
QualificationsExperience:- Hands-on experience with LMS platforms
- Knowledge of SCORM, xAPI, AICC standards
- Proficiency in reporting tools and Excel
- Ability to troubleshoot browser, SSO, and access issues
- Familiarity with HTML/CSS or LMS branding tools (preferred)
Education:- Bachelor's degree in Education, Information Technology, Instructional Technology, or related field - preferred
- OR High School Diploma and 7 years equivalent work experience
