Learning and Development Certification Learning ManagerMicrosoft Advertising (MSA) is seeking a
Learning and Development Certification Learning Manager responsible for designing, managing, and scaling certification programs that educate and validate learner knowledge, skills, and readiness. This role partners with subject matter experts, business stakeholders, instructional designers, and training delivery teams to create industry-recognized certification pathways that drive skill attainment, professional credibility, and measurable business outcomes. This role will manage the evolution of our Learning Management System (LMS) platforms- including strategy, design, content creation, execution, promotion, and measurement.
The role combines proficiency in learning and development, assessment design, credentialing best practices, learning technology, and program management to ensure certifications are rigorous, scalable, data-driven, and aligned to business needs. This role will also manage the strategy of the learning platform and related technology.
Responsibilities- Own and evolve the Microsoft Advertising external certification program strategy and roadmap in partnership with stakeholders to ensure certification offerings support business goals, product priorities, and learner development.
- Lead the transition of on-demand learning to a new Platform - owning the program, schedule, leadership updates and accountability of cross-team experts to accomplish the objective.
- Partner with business leaders and cross-functional teams to define certification priorities, requirements, and measures of success.
- Lead the end-to-end certification lifecycle, including program governance, operational readiness, launch planning, program maintenance, and periodic refresh cycles based on data.
- Collaborate with subject matter experts to develop, maintain, and evolve certification content, standards, and program frameworks that reflect changing business needs and industry trends.
- Design and develop engaging learning content by applying proven instructional design principles, ensuring materials are learner-centric, interactive, and aligned to business objectives
- Establish AI-first content approach, including when to leverage assistants vs curate or create content manually.
- Provide guidance on data analytics to evaluate trends, tell the data story, identify capability gaps, improve benchmarking, and drive learner-centric priorities.
- Partner with Marketing, Sales, and other teams for promotional opportunities to highlight new content and grow the audience.
QualificationsRequired Qualifications:- Master's Degree or equivalent AND 3+ years experience in learning and development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education
- OR Bachelor's degree or equivalent AND 5+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education
- OR equivalent experience.
Preferred Qualifications:- Master's Degree or equivalent AND 8+ years experience in learning and development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education
- OR Bachelor's degree or equivalent AND 12+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education
- OR equivalent experience.
- Microsoft Fundamentals Certification
- Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or related certifications.
#AIX #MSA
Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
