TIAA

Lead Systems Analyst

TIAA$116K — $147K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in Information Technology, preferably in financial services.
  • 5+ years of Java and J2EE application design and development experience.
  • 3+ years with REST/SOAP web services, JSON, XML, WSDL, MuleSoft ESB, and Kong API Gateway.
  • Experience with AWS services like RDS and OpenSearch, and container orchestration using Red Hat OpenShift.
  • Experience in designing and managing BPMN-driven workflow applications.

Responsibilities

  • Defines system scope through research to develop or modify information systems.
  • Prepares flow charts, models, and conducts feasibility studies for system solutions.
  • Creates technical documentation to assist system users and ongoing operations.
  • Collaborates with analysts, engineers, and programmers on systems design and performance requirements.
  • Analyzes and proposes revisions to resolve system logic issues.
  • Develops training sessions and demos for end users.
  • Monitors application operations for efficiency and troubleshoots problems.

Benefits

  • Comprehensive Total Rewards package promoting physical, emotional, and financial well-being.
  • Superior retirement program.
  • Competitive health and wellness offerings.
  • Work-life balance initiatives for associates and their families.
Full Job Description
The Systems Analysis job participates in the designing of information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Working under general supervision, this job is responsible for analyzing information from system users to formulate the scope and objectives of the system and preparing the design of possible systems solutions.

Key Responsibilities and Duties
  • Defines system scope through research and fact-finding to develop or modify moderately complex information systems.
  • Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions.
  • Prepares technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
  • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
  • Analyzes and proposes revisions to existing system logic difficulties and documentation as necessary.
  • Assists in the development of training sessions and demos for end users.
  • Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 5+ Years Required; 7+ Years Preferred

Career Level
8IC

Required Skills
  • 5 or more years of experience in Information Technology in the financial services industry.
  • 5 or more years of Java and J2EE application design and development experience.
  • 3 or more years of experience with REST and SOAP web services, JSON, XML, WSDL, MuleSoft ESB, and Kong API Gateway for building and managing enterprise integrations.
  • Experience with AWS services including RDS and OpenSearch, and container orchestration using Red Hat OpenShift across multi-environment deployments including disaster recovery environments.
  • Experience designing, developing, and managing BPMN-driven workflow applications and BPM platforms.


Preferred Skills
  • Working experience with IBM MQ and Apache Kafka for message-driven and event-driven architecture patterns.
  • Experience with Agile/Scrum methodologies, SDLC practices, and project management including backlog management using Azure DevOps and JIRA.
  • Proficiency in SQL, PostgreSQL, and Oracle databases including data modeling and query optimization.
  • Experience with PingFederate OAuth2 for token-based authentication and CyberArk Conjur DAP for enterprise secrets management.
  • Experience with Splunk for application monitoring, log analysis, and production observability.
  • Experience with GitLab or similar source control tools, CI/CD pipelines, and end-to-end release planning and orchestration across multiple environments.
  • Working knowledge of both Windows and Linux operating systems.


Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date:
2026-09-04

Base Pay Range: $116,000/yr - $147,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

Keep up to date with the latest from TIAA Careers by signing up for job alert emails that provide insights into new positions and career opportunities. Our careers blog offers tips, industry-leading insights, and insider perspectives to help you stay ahead in your career.

TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
Learn more about TIAA
Size
17,000 employees
Industry

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