Role Overview DevOps and Production Support Engineer responsible for managing CI/CD pipelines, container orchestration, AWS infrastructure, middleware, observability, and 24x7 incident response for mission-critical enterprise systems.
Key Responsibilities
DevOps & CI/CD: Design, implement, and maintain GitHub Actions pipelines; automate build, test, and release flows; manage deployment strategies (blue-green, rolling, canary); build Infrastructure as Code (IaC) solutions.
Kubernetes & Containers: Administer and troubleshoot production K8s clusters; manage resources (Pods, Deployments, Services, Ingress, ConfigMaps, Secrets); scale container workloads; enforce cluster security and high availability.
AWS Cloud Administration: Provision and maintain core AWS services (EC2, EKS, S3, RDS, IAM, VPC, CloudWatch, ALBs/NLBs); tune performance, ensure compliance, and support disaster recovery (DR).
Middleware & Enterprise Apps: Install, configure, and support JBoss Application Server; deploy across Dev/QA/UAT/Prod; support and troubleshoot Informatica workflows and RabbitMQ (RMQ) message queues.
Observability & Linux: Build proactive dashboards, alerts, and log aggregation in Splunk; monitor APM via Dynatrace; perform RHEL administration, OS patching, security hardening, performance tuning, and shell scripting.
Production Support & Incident Management: Lead root cause analysis (RCA) and triage during major incidents; provide 24x7 on-call rotation support; prepare incident reports and remediations.
Required Technical Skills
Containerization: Kubernetes (K8s) cluster administration, configuration, and debugging.
CI/CD & Cloud: GitHub Actions, deployment automation, and hands-on AWS administration (EKS, EC2, VPC, IAM, RDS, S3).
Monitoring: Splunk (log analysis, dashboards, alerts) and Dynatrace (APM).
Operating Systems & Scripting: Red Hat Enterprise Linux (RHEL) system administration; automation via Bash or Python scripting.
Middleware & Integrations: JBoss App Server, Informatica environments, and RabbitMQ message broker support.
Operations: End-to-end release management, SLA-driven production support, and formal incident/problem management workflows.
