OpenText

Lead Site Reliability Administrator

OpenText$118K — $177K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field
  • Azure DevOps certification or equivalent
  • Familiarity with observability tools like Data Dog or ELK stack
  • Proficiency in scripting languages (PowerShell, Python, Bash, Go)
  • Experience presenting reliability strategies to leadership
  • Exposure to AI/ML-based monitoring systems
  • Interest in AI adoption strategies for cloud operations

Responsibilities

  • Architect and manage Kubernetes clusters for high availability and scalability
  • Design and maintain Azure infrastructure with a focus on cost optimization
  • Develop and maintain Helm charts for consistent application deployment
  • Use Terraform to manage infrastructure as code
  • Monitor and optimize Windows and Linux systems for performance and compliance
  • Collaborate with development teams for CI/CD integration
  • Implement and maintain CI/CD pipelines using Octopus Deploy and Jenkins
  • Lead root cause analysis for performance issues
  • Participate in on-call rotations and lead incident response
  • Utilize generative AI tools for automation and troubleshooting
  • Explore AI-driven observability and self-healing strategies

Benefits

  • Comprehensive benefits package for physical, emotional, and financial wellbeing
  • Vacation entitlement and paid time off
  • Variable compensation opportunities for eligible roles
Full Job Description
Your Impact:

As a Site Reliability Engineer (SRE) at OpenText, you will be responsible for ensuring the reliability, scalability, and performance of our cloud infrastructure. You will work closely with development and operations teams to design, implement, and maintain systems that are resilient and efficient.

What The Role Offers:

  • Architect and manage Kubernetes clusters supporting pods across multi-region deployments to ensure high availability and scalability.
  • Design and maintain Azure -based infrastructure with a focus on security, performance, and cost optimization.
  • Develop and maintain Helm charts for consistent and automated application deployment.
  • Use Terraform to provision and manage infrastructure as code across multiple environments.
  • Monitor and optimize Windows and Linux-based systems, ensuring performance, reliability, and compliance with operational standards.
  • Collaborate with development teams to ensure seamless CI/CD integration and deployment of microservices.
  • Implement and maintain CI/CD pipelines using Octopus Deploy, Jenkins, GitLab CI, and GitHub Actions.
  • Lead root cause analysis and resolution of infrastructure and application performance issues.
  • Participate in on-call rotations and lead incident response for critical systems, ensuring rapid recovery and postmortem analysis.
  • Leverage generative AI tools to accelerate scripting, documentation, troubleshooting, and automation tasks.
  • Explore and contribute to AI-driven observability, alerting, and self-healing strategies for cloud infrastructure and applications, including anomaly detection and automated remediation.


What You Need To Succeed

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Azure DevOps certification or equivalent certifications.
  • Familiarity with observability tools such as Data Dog, Zabbix, Grafana, ELK stack, or AI-enhanced monitoring platforms.
  • Proficiency in scripting languages such as PowerShell, Python, Bash, or Go.
  • Experience presenting reliability strategies to leadership and driving cross-functional initiatives.
  • Exposure to AI/ML-based monitoring, anomaly detection, or automated remediation systems.
  • Interest in contributing to internal AI adoption strategies for cloud operations.


Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $ 118,000 - $177,000 CAD per annum ; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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