5+ years of experience in software development with a focus on ServiceNow
Proven expertise in ServiceNow platform configuration and customization
Strong understanding of ITSM and related modules
Experience with ServiceNow best practices and Common Service Data Model
Ability to lead projects and collaborate with cross-functional teams
Responsibilities
Lead the strategic reset of Ameren's ServiceNow Platform
Configure and customize a new greenfield instance of ServiceNow
Implement ITSM, On-call Module, and other key modules
Reduce technical debt by adhering to best practices
Collaborate with stakeholders to ensure alignment with business needs
Benefits
Opportunity to work on a greenfield project
Engagement in a strategic initiative with significant impact
Collaboration with a cross-functional team
Access to ongoing professional development
Potential for career advancement within the organization
Full Job Description
Job Title: Lead ServiceNow Developer Location: St. Louis, MO Employment: W2
Job Description A Senior or Lead Software Engineer with ServiceNow Platform expertise. This person will be leading and contributing to a strategic reset of Ameren's ServiceNow Platform. We are starting over with a new greenfield instance following ServiceNow best practices and standards for out of the box configuration where possible to reduce technical debt as well as following the Common Service Data Model. Ameren has the following modules that will be re-built and enabled during this effort: ITSM, On-call Module, Platform Analytics, Employee Center, Collaborative Work Management, Integrations, SAM, HAM, Strategic Portfolio Management, Business Continuity, GRC/IRM (Vendor Risk Management), NowAssist for ITSM, Virtual Agent
