SummaryThe Operational Excellence and Training Lead enables scalable, efficient, and inspection-ready execution across Development by designing standardized processes, building operational capabilities through training, and driving consistent adoption and continuous improvement.
Your Role:- Own and lead end-to-end design, implementation, and optimization of assigned process and system across Development
- Translate strategic objectives into fit-for-purpose, standardized processes that are efficient, scalable, and inspection-ready
- Define process standards, guidance, and performance measures, ensuring clarity of roles and accountability
- Develop and deliver training on new/changed processes incl. compliance expectations, and inspection readiness behavior
- Design and maintain role-based and process-based curricula, including onboarding
- Identify inefficiencies, risks, and variability through data analysis and stakeholder input, and lead targeted improvement initiatives
- Support functions in adopting new or improved processes through change management, training inputs, and practical guidance
- Ensure processes are well documented, consistently applied, and auditable, supporting inspection readiness
- Track and report process performance, improvement outcomes, and residual risks to Operational Excellence & Clinical Compliance leadership
- Act as a subject-matter expert and trusted advisor to functional teams on process excellence and operational rigor
- Support Leadership in defining and executing the learning and capability-building strategy for Development functions
- Support leadership in building a learning culture that reinforces accountability, consistency, and continuous improvement
What You Bring:Required Qualifications
- Bachelor's degree required (Life Sciences, or related field)
- Advanced degree preferred (e.g., MBA, MSc)
- Certification or formal training in Operational Excellence, Lean, Six Sigma, or Process Improvement preferred
Required Experience
- 8-10+ years' experience in operational excellence, process improvement, training, or operational leadership within a regulated life sciences or clinical development environment
- Proven experience owning and implementing end-to-end processes or systems across multiple functions
- Hands-on experience designing and delivering process and role-based training
- Experience supporting audit and inspection readiness, including documentation and behavioral readiness
Required Competencies
- End-to-end process design, standardization, and optimization
- Lean / continuous improvement methodologies
- Training design, curriculum development, and adult learning principles
- Process documentation (SOPs, guidance, work instructions)
- Process performance metrics, KPIs, and dashboarding
- Understanding compliance and inspection expectations in regulated environments.
- Strong systems thinker able to translate strategy into execution
- Excellent facilitation, communication, and stakeholder-engagement skills
- Ability to influence and drive adoption without direct authority
- Pragmatic change leader with strong execution discipline
- Trusted advisor mindset with high credibility and accountability
- Collaborative, service-oriented, and improvement-focused
Salary range
$164,000-$246,000 USD
