This is a hybrid position that requires 2 days per week in office at our Chicago locationWe are looking for an
Lead Program Manager, Technical Services to lead the delivery of complex, multi-workstream enterprise PXM, PIM, and MDM programmes, ensuring predictable outcomes and strong stakeholder confidence.
You will own program planning, execution, governance, financials, and communication across customers, partners, and internal teams, working closely with Solution Architects, Implementation Leads, Product, Engineering, and Commercial teams. You will also govern how AI-assisted delivery is planned, measured, and kept compliant across every team on the program.
HOW WE'LL BE WINNING TOGETHER DAY TO DAY- Own end-to-end delivery of large-scale PXM, PIM, and MDM programmes
- Manage programme plans, milestones, risks, dependencies, and budgets
- Lead scope definition, change control, and commercial impact assessment
- Coordinate execution across architecture, implementation, product, engineering, and partners
- Run steering committees and communicate status and risk with full transparency
- Drive forecast accuracy and programme financial performance
WE SHOULD TALK IF THIS SOUNDS LIKE YOU - 10+ years in programme or project management for enterprise technology
- A track record on large-scale, multi-team, partner-led programmes
- Commercial and financial control experience including forecast and margin
- Executive-level communication and escalation management
- PMP, PRINCE2, SAFe, or equivalent certification
- Experience delivering PIM, MDM, PXM, or eCommerce programmes
- Experience holding System Integrators accountable on shared delivery
- Exposure to AI-assisted delivery planning and governance
- Additional language capability, particularly French
For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.
This position is Bonus Eligible.Budgeted Salary Range:
$135,000-$150,000 USD
Bonus:
$20,250-$22,500 USD
