Full Job Description
Responsibilities
Manage end-to-end product development lifecycles (concept to launch and iteration) for consumer-facing digital media products to improve the content eco-system and limit the distribution of negative content on the platform. Oversee analysis of platform data, user feedback loops, and content consumption trends to identify potential safety vulnerabilities and ensure product safety solutions align with user expectations and competitive market dynamics. Translate market research, user insights, and business objectives into a clear safety product roadmap and detailed technical requirements to build effective and scalable features and auto-moderation solutions. Define, monitor, and leverage success metrics to rapidly iterate features, validate optimizations and support data informed strategy decisions that continuously improve community safety and the user experience. Drive regular competitive market research to benchmark product safety strategies against industry standards and identify innovation opportunities. Mentor junior-level team members.
Qualifications
Qualifications Must have a Master's degree or foreign equivalent degree in Business Administration, Management, Analytics (any), Data Science, Marketing, Statistics, or a related field, and 3 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Business Administration, Management, Analytics (any), Data Science, Marketing, Statistics, or a related field, and 5 years of post-bachelor's, progressive related work experience. Of the required experience, must have 3 years of experience in each of the following: Copyright platform industry; Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies; Planning and facilitating user interviews, usability research, usability tests, and A/B tests to validate content decisions; Building and managing user feedback loop, including triaging, quantifying, and prioritizing user pain points, usability issues, and feature requests; Utilizing Product Opportunity Evaluation Matrix and Customer Journey Map to analyze customer requirements; and Interfacing directly with business leaders and stakeholders to present product or project documents, including strategy, timeline, and status documents. Travel Requirement: International travel required up to 10%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $228000 - $374000 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $228000 - $374000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.