Job DescriptionThe Impact You will have in this role:
The Backup as a Service (BaaS) Engineering team is responsible for engineering and supporting enterprise data protection and recovery capabilities that help ensure the availability, recoverability, and resiliency of critical technology services. In this role, you will contribute to the design, engineering, automation, and continuous improvement of backup, recovery, and cyber resiliency solutions across complex technology environments. You will work closely with infrastructure, application, database, cloud, and cyber resiliency teams to integrate data protection requirements into technology solutions, improve operational efficiency through programming and automation, and support reliable recovery capabilities. The role combines hands-on platform engineering with programming, technology management, troubleshooting, and technical leadership to help modernize and strengthen enterprise data protection services.
Your Primary Responsibilities:
- Engineer, support, and continuously improve enterprise Backup as a Service (BaaS) and data protection technologies supporting critical business and technology environments.
- Design and implement reliable, scalable, and resilient backup, recovery, replication, retention, and data protection solutions across supported infrastructure platforms.
- Develop programming, scripting, API integrations, and automation to reduce manual operational activities, improve reliability, and modernize backup and recovery processes.
- Support the engineering and integration of cyber resiliency and cyber recovery capabilities, including immutable data protection, recovery readiness, and recovery validation.
- Provide senior-level technical troubleshooting and engineering support for complex backup, restore, recovery, performance, capacity, and platform-related issues, including root cause analysis and corrective actions.
- Collaborate with application, infrastructure, database, storage, cloud, architecture, security, and cyber resiliency teams to understand data protection and recovery requirements and develop appropriate technical solutions.
- Support the onboarding of new applications and technology platforms into enterprise data protection services, including assessment of backup method, recovery requirements, retention, capacity, and operational support considerations.
- Develop and maintain integrations between backup platforms and enterprise technologies using APIs, scripting, automation frameworks, monitoring, reporting, and Infrastructure as Code, where appropriate.
- Identify opportunities to modernize existing BaaS capabilities through automation, orchestration, standardization, observability, and engineering improvements.
- Participate in technology evaluations, proof-of-concepts, platform upgrades, and strategic engineering initiatives supporting the evolution of enterprise backup and cyber resiliency capabilities.
- Develop and maintain technical documentation, engineering standards, operational procedures, runbooks, and recovery documentation supporting production operations, audit, risk, and regulatory requirements.
- Provide technical guidance, knowledge sharing, and mentoring to other engineers while serving as a senior technical resource for backup, recovery, automation, and resiliency technologies.
- Apply software engineering and technology management practices to ensure solutions are supportable, maintainable, secure, and operationally sustainable throughout their lifecycle.
- Partner with technology stakeholders to support recovery testing and exercises, analyze results, identify technology gaps, and drive engineering improvements.
- Align risk and control processes with day-to-day responsibilities to identify, monitor, mitigate, and appropriately escalate technology and operational risks.Prepare, maintain and execute resiliency test scenarios based on non-functional requirements and resiliency principles
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications: - Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience.
- 6 years of experience in infrastructure engineering, platform engineering, cyber resiliency, backup engineering, or related disciplines.
Talents Needed for Success: - Strong programming and scripting experience with Python and Shell scripting (Bash, KornShell, PowerShell, or equivalent).
- Experience developing API integrations, automation workflows, and Infrastructure as Code solutions to support enterprise backup, recovery, and resiliency platforms.
- Strong knowledge of enterprise backup and recovery technologies.
- Experience supporting highly available and business-critical systems.
- Experience with cyber recovery, disaster recovery, or resiliency engineering practices.
- Strong understanding of Linux and Windows server platforms.
- Strong troubleshooting and problem-solving skills.
- Ability to communicate technical concepts effectively to both technical and executive audiences.
- Demonstrated ability to lead complex technical initiatives without direct management authority.
- Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
- Invests effort to individually coach others.
- Builds collaborative teams across the organization.
- Communicates openly keeping everyone across the organization informed.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
About the TeamServes as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
