Full Job Description
Lead DevOps Engineer - Applied Intelligence Personalization
Job ID: 44659
Location: New York, NY, US, 10036
Department: Technology
Type: Full-Time
The Role
We are looking for a Lead DevOps Engineer to join our Applied Intelligence Personalization team. You'll build and maintain scalable, low-latency infrastructure that powers personalization and engagement across Paramount's streaming platforms. Our workloads include real-time machine-learning inference, event-driven messaging, and high-traffic backend services - so deep Kubernetes, CI/CD, and cloud-infrastructure expertise is the core of the role, with ML-serving experience as a solid plus.
The ideal candidate has 4+ years of production DevOps / SRE experience, is fluent in Kubernetes and infrastructure as code, and cares deeply about reliability, latency, and developer velocity.
Your Day-to-Day
- Design, implement, and manage scalable and reliable Kubernetes-based infrastructure for personalization services.
- Build and own CI/CD pipelines that ship services (and ML models) to production safely - canary, rollback, progressive delivery.
- Stand up observability and monitoring with Prometheus, New Relic, OpenTelemetry, and Grafana; define SLIs / SLOs and drive error-budget discipline.
- Ensure high availability, security, and performance of production APIs and streaming data pipelines.
- Partner with application, data, and ML engineers to integrate their workloads smoothly into the platform.
- Implement autoscaling strategies (HPA, KEDA, traffic-driven) for variable, bursty traffic patterns.
- Manage Pub/Sub and event-driven architectures for real-time messaging, engagement analytics, and inter-service communication.
- Optimize hot-path services using Redis, Memcached, and other caching strategies.
- Debug and tackle production issues around latency, scaling, and reliability.
Key Projects
- Build and optimize real-time serving infrastructure for personalization and engagement (including ML-inference workloads).
- Develop scalable, secure CI/CD pipelines for deploying services and ML models.
- Implement log aggregation and monitoring solutions for platform-wide observability.
- Optimize Kubernetes-based serving for minimal latency and efficient resource utilization.
- Improve A/B testing infrastructure to track the impact of personalized experiences.
- Enhance streaming data pipelines to support real-time data consumers.
Basic Qualifications
- 4+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure Engineering.
- Solid experience with Kubernetes and container orchestration.
- Hands-on experience with CI/CD tools such as GitHub Actions, Jenkins, and ArgoCD.
- Deep knowledge of Google Cloud Platform (GCP), AWS, or Azure.
- Expertise in infrastructure as code (IaC) using Terraform and Helm.
- Experience with message queues and event-driven architectures (Pub/Sub, Kafka, etc.).
- Proficiency in monitoring and logging solutions (New Relic, Prometheus, OpenTelemetry, etc.).
- Strong scripting skills in Python, Bash, or Go for automation.
- Track record of owning production reliability - SLIs / SLOs, incident response, postmortems.
Preferred / Additional Qualifications
- Experience deploying and operating ML models in production (TF Serving, Triton, TorchServe, Ray Serve).
- GPU / accelerator scheduling and node-pool management on Kubernetes.
- Knowledge with load balancing, API gateways, and caching strategies at scale.
- Experience with A/B testing frameworks and experimentation infrastructure.
- Experience optimizing low-latency microservices for personalization or recommendation workloads.
- Passion for building and maintaining high-performance infrastructure for real-time applications.
What We Offer:
- Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
- Generous paid time off.
- An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams.
- Opportunities for both on-site and virtual engagement events.
- Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
- Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount