We9re hiring a Lead Competitive Intelligence Manager to own our competitive program end-to-end: meaning you9ll define the strategy, gather and synthesize intel, activate it across GTM and product teams, support sales in the field, and continuously measure and evolve the program-helping us uncover new business opportunities, drive revenue, and sharpen our position in the fraud prevention and AML compliance space.
We9re looking for someone who9s naturally curious and resourceful, with a knack for uncovering hard-to-find insights, cutting through the noise of a crowded market, and turning scattered anecdotes into meaningful trends. You9re someone who loves to understand how things work - especially when it comes to product differentiation - and you take pride in translating that understanding into clear, actionable guidance. If you thrive on turning complexity into clarity and enjoy working cross-functionally to drive meaningful impact, this role is for you.
What you9ll do- Design and execute a comprehensive CI strategy: monitor competitive moves, emerging threats, pricing changes, new product launches, partnerships, and market shifts in real time.
- Conduct primary (e.g. field interviews, deal-call participation) and secondary (e.g. public filings, analyst reports, blogs, technical documentation, competitor websites) research to build a robust competitive database.
- Develop and maintain competitive enablement such as battlecards, feature-comparison matrices, win/loss analysis summaries, objection-handling plays, and other resources that equip sales and customer-facing teams.
- Provide strategic support throughout the sales cycle-attending key prospect or customer calls to inject competitive perspective and help navigate head-to-head situations.
- Feed lessons from the field back to marketing and sales enablement to inform messaging, campaigns, and positioning adjustments-also spearheading targeted campaigns when competitor moves emerge.
- Own CI knowledge management: centralize and curate competitive intel from across the business and package insights for different internal audiences, from granular product detail to sales-ready talking points.
- Collaborate with product teams to translate competitive and market insight into roadmap guidance and differentiation strategy.
- Evaluate competitor product architectures, translating technical findings into business-impact assessments.
- Continuously optimize how we use competitive intelligence tools and workflows, leveraging the latest AI capabilities to increase efficiency and accuracy.
What experience you bring- 5+ years of competitive intelligence/strategy in enterprise B2B SaaS
- Domain expertise in fraud prevention, AML/KYC compliance, cybersecurity, or related field.
- Experience creating and managing a centralized CI knowledge base that scales across functions.
- Hands-on experience creating battlecards, competitive playbooks, win/loss analyses, and supporting sales in live calls.
- Strong technical aptitude enabling credible engagement with engineering teams, data scientists, and technical prospects during competitive evaluations.
- Proven ability to turn raw data, competitor signals, and field intel into actionable sales plays, positioning shifts, and product guidance.
- Strong analytical skills: comfortable gathering data from varied sources, synthesizing it into crisp, compelling insights.
- Proven ability to turn competitive insights into actionable recommendations for product and GTM teams, with a focus on measurable impact through sales effectiveness and win/loss outcomes.
- Excellent communicator, both verbally and in writing-able to present complex competitive landscapes effectively to diverse internal and external audiences.
- Self-starter: highly collaborative across functions (sales, marketing, product, CS), with an ability to manage CI initiatives end-to-end.
- Familiarity with CI tools (e.g. Klue, Crayon) and market intelligence platforms.
