Description and Requirements
The Opportunity
The Lead Communications Strategist serves as a strategic communications partner to the Global Risk Management and Internal Audit organizations. Reporting to the AVP, Internal Communications, this role leads the development and execution of communications strategies that strengthen employee engagement, support functional priorities, and advance enterprise objectives. The role also provides direct communications counsel and support to MetLife's Chief Risk Officer and Chief Auditor, shaping leadership communications and supporting internal and external engagements. The successful candidate will combine strategic thinking with hands-on delivery, providing proactive counsel and disciplined execution of communications initiatives.
Key Responsibilities
• Provide strategic communications counsel and end-to-end support to the Chief Risk Officer and Chief Auditor for internal and external engagements, shaping clear, consistent messaging that advances leadership, functional, and enterprise priorities.
• Develop and execute internal communications strategies that support team priorities, strengthen employee engagement, and enhance organizational alignment.
• Create clear messaging, plans, and content for employee communications, town halls, employee engagement efforts, business updates, enterprise programs, and organizational change initiatives.
• Use internal channels, digital platforms, employee feedback, and communications metrics to improve message reach, effectiveness, and engagement.
Required Qualifications
• 10+ years of experience in corporate communications, employee communications, public relations, journalism, or a related discipline.
• Excellent writing, editing, storytelling, and message development skills with demonstrated ability to use communications metrics and employee feedback to assess effectiveness and improve outcomes.
• Strong project management skills, including the ability to manage multiple priorities, maintain confidentiality, and deliver accurate work with close attention to detail.
• Familiarity with internal channels, digital communications platforms, AI-enabled productivity tools, and communications analytics, with the ability to use these resources to strengthen planning, content development, execution, measurement, and employee engagement.
• Bachelor's degree required; degree in Communications, Journalism, Public Relations, English, or a related field preferred.
Preferred Qualifications
• Experience working in matrixed, global organizations, preferably in financial services, insurance, asset management, or another highly regulated industry.
• Experience supporting business unit and/or corporate functions with internal communications strategy, messaging, and execution.
• Experience partnering with C-level/senior leaders to provide strategic communications counsel, shape messaging, and support clear, effective leadership engagement, particularly during times of change.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $128,800 - $168,000 . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife's U.S. benefits, please click here .
