Morgan Stanley

Field Risk and Service Communications and Recognition, AVP

Morgan Stanley$85K — $140K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree (BA or BS) required
  • 3-5 years of experience in Financial Services
  • Wealth Management Field experience is a plus
  • Experience in internal and external communications

Responsibilities

  • Support development and execution of national communications for Field Risk and Service
  • Facilitate live communications on national Zoom webinars, ensuring engagement and issue resolution
  • Craft employee communications and leadership materials such as meeting decks and emails
  • Manage National Field Risk and Service Recognition program for over 8000 employees
  • Coordinate the annual National Service Champion program from nomination to promotion
  • Program-manage in-person conferences and events related to Risk and Service
  • Build and maintain partnerships with Regional Risk and Service Leadership teams

Benefits

  • Participation in a robust National Recognition program
  • Opportunities for career advancement within a well-established firm
  • Access to a diverse and inclusive workplace culture
  • Support for ongoing professional development through training and workshops
  • Use of advanced technology tools, including AI, to enhance workflow
Full Job Description
Position Summary: This position will work closely with Home Office Senior Leadership, Regional Business Leadership teams as well as various business partners throughout Wealth Management. The candidate will focus on national communications, field service recognition and other Field Risk and Service initiatives.

Primary Responsibilities
  • Support Field Risk and Service National Communications, including strategic, content development and end-to-end execution logistics
  • Facilitate administrative communications on live, national Zoom webinar calls, including delivery of key updates and facilitation of real-time Q&A to ensure clarity, engagement, and effective issue resolution.
  • Write employee communications and create leadership materials (e.g., meeting decks, emails, leader talking points)
  • Support the National Field Risk and Service Recognition program for 8000+ employees, including budget management, service leadership guidance, intranet/Jive site management, and execution of annual Recognition Week (e.g., leadership messaging, 1585 ticker, social media, and national events).
  • Coordinate and administer the annual National Service Champion program, including nomination, vetting, selection, and promotion/communications including video announcement.
  • Program-manage Field Risk and Service in person conferences and events, including Risk and Service Leadership and Support Professional events.
  • Build and maintain strong partnerships with Regional Risk and Service Leadership teams
  • Support ongoing recurring meetings (e.g., Service Excellence, Quarterly Market Risk and Business Service Officer, and Field Risk and Service Town Hall).
  • Lead strategic initiatives by planning and managing multiple workstreams, timelines, and stakeholder communications.


Experience
  • Bachelor's Degree (BA or BS)
  • Minimum 3 -5 years Financial Services experience
  • Wealth Management Field or related industry experience helpful
  • Internal and external communications


Skills Required
  • Own, manage, and deliver projects in a professional business environment
  • Develop, maintain, and leverage key strategic relationships
  • Highly motivated with a strong work ethic
  • Strong written and verbal communication skills
  • Strong strategic, analytical, process-oriented, problem-solving/issues-resolution skills
  • Strong organizational skills, attention to detail and excellent follow up skills
  • Ability to work independently in face paced deadline driven environment
  • Ability to leverage new tools, adapt to new workflows and remain agile in a changing environment
  • Proficiency with AI tools
  • Proficient knowledge of Microsoft Office (e.g. Excel, Word, PowerPoint, Outlook, Teams)


Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

About Morgan Stanley

Morgan Stanley Investment Management are active managers of capital, working to outperform the market and deliver results for their clients. Morgan Stanley Investment Management's long-tenured professionals apply their experience and expertise across public and private markets, in single-sector, multi-asset and custom solutions.

Morgan Stanley Careers

Joining Morgan Stanley today means becoming part of a global team dedicated to strengthening communities, pioneering innovation, and fostering diversity. As a leading global financial services firm, Morgan Stanley offers unparalleled job opportunities, career growth, and a culture of leadership that together create an exceptional employment experience. Work You’ll Do At Morgan Stanley, you will collaborate with knowledgeable professionals to drive innovation and deliver solutions in financial services. Our team is composed of diverse, talented individuals who bring their unique skills and perspectives to work every day, setting the standard for leadership in the global market. Morgan Stanley is not just a company; it's a place where ambitious, creative, and skilled individuals can build a rewarding career. Here, you can experience the benefits of a vibrant culture dedicated to professional growth and diversity training. Internship Programs Kickstart your career with Morgan Stanley’s internship programs. These positions offer invaluable industry insights and professional experience to students and recent graduates. Interns at Morgan Stanley gain hands-on experience, working alongside seasoned experts in a dynamic, supportive environment. Innovation and Professional Growth We believe in the power of innovation to solve complex problems and encourage our team to think differently and act boldly. Morgan Stanley supports your career development through comprehensive training, development programs, and leadership workshops, ensuring that every employee has the tools they need to succeed. Join Our Team Explore the various job opportunities at Morgan Stanley, from entry-level positions to executive roles. We are hiring individuals who are passionate about finance and eager to contribute to a team that values integrity, excellence, and a forward-thinking mindset. Enhance your skills through our networking events, mentorship opportunities, and ongoing professional development. Stay Connected Keep up to date with the latest from Morgan Stanley Careers by subscribing to our job alert emails. Tailor your preferences to receive updates about new postings, career tips, and exclusive insights from our team leaders. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Morgan Stanley Jobs portal. Prepare your resume, refine your interview techniques, and join a company that values innovation and leadership. At Morgan Stanley, we’re not just building careers—we’re developing leaders. Discover how far your talents can take you by joining our team today.
Learn more about Morgan Stanley
Size
77,000 employees
Market Cap
$144.1 billion
Industry
Net Income
$10.9 billion
Founded
1935
5 Year Trend
+10%
Revenue
$52 billion
NASDAQ

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