The Landside Product Manager (PH) is responsible for owning and growing the Landside product portfolio, with a strong focus on Customs (MCS) and supporting our First Mile (FM) product. This role combines product ownership with business development accountability, driving revenue growth, margin optimisation, and pipeline conversion while ensuring operational feasibility and compliance.
Own end-to-end performance of the Landside product portfolio in Indonesia, with a strong focus on Customs (MCS) and support for First Mile (FM) solutions
Drive product strategy, offerings, and bundled logistics solutions aligned with customer needs and commercial priorities
Act as a product-led business development owner, driving pipeline creation, qualification, and conversion
Own and deliver on revenue, gross profit (GP), and margin performance, including RFQs, pricing governance, and approvals
Lead Go / No-Go decision-making based on product fit, operational feasibility, and risk considerations
Ensure strong operational alignment and cost optimisation across vendors, outlays, and productivity levers
Maintain compliance with Indonesia's customs regulations and broader trade requirements
Monitor and improve key performance indicators including,
Revenue and GP growth
GP margin %
Pipeline conversion rates
Reduction of loss-making accounts
Cost control (vendor, outlay, productivity)
Service performance and compliance
Minimum 8+ years of experience in logistics, with strong exposure to landside operations and business development
Proven experience in product, operations, or sales roles, with clear P&L ownership and commercial accountability
Strong understanding of haulage operations (port-to-port) and Indonesia's customs processes and systems
Strong commercial acumen with the ability to balance growth and margin discipline
Demonstrated ability to assess deal profitability and make sound Go / No-Go decisions
Experience working across cross-functional teams with strong stakeholder management skills
Ability to translate customer needs into scalable, operationally viable product solutions
Excellent stakeholder management skills, with the ability to influence across a matrix organisation
Licensed Customs Broker is an added advantage
