The Landside Product Manager (PH) is responsible for owning and growing the Landside product portfolio, with a strong focus on Customs (MCS) and supporting our First Mile (FM) product. This role combines product ownership with business development accountability, driving revenue growth, margin optimisation, and pipeline conversion while ensuring operational feasibility and compliance.

Key Responsibilities

• Own end-to-end performance of the Landside product portfolio in Indonesia, with a strong focus on Customs (MCS) and support for First Mile (FM) solutions

• Drive product strategy, offerings, and bundled logistics solutions aligned with customer needs and commercial priorities

• Act as a product-led business development owner, driving pipeline creation, qualification, and conversion

• Own and deliver on revenue, gross profit (GP), and margin performance, including RFQs, pricing governance, and approvals

• Lead Go / No-Go decision-making based on product fit, operational feasibility, and risk considerations

• Ensure strong operational alignment and cost optimisation across vendors, outlays, and productivity levers

• Maintain compliance with Indonesia's customs regulations and broader trade requirements

• Monitor and improve key performance indicators including,

  • Revenue and GP growth

  • GP margin %

  • Pipeline conversion rates

  • Reduction of loss-making accounts

  • Cost control (vendor, outlay, productivity)

  • Service performance and compliance

What we are looking for

• Minimum 8+ years of experience in logistics, with strong exposure to landside operations and business development

• Proven experience in product, operations, or sales roles, with clear P&L ownership and commercial accountability

• Strong understanding of haulage operations (port-to-port) and Indonesia's customs processes and systems

• Strong commercial acumen with the ability to balance growth and margin discipline

• Demonstrated ability to assess deal profitability and make sound Go / No-Go decisions

• Experience working across cross-functional teams with strong stakeholder management skills

• Ability to translate customer needs into scalable, operationally viable product solutions

• Excellent stakeholder management skills, with the ability to influence across a matrix organisation

• Licensed Customs Broker is an added advantage